Embrace | Pet Insurance Review

This is my first experience with pet insurance. I did some light research and settled on Embrace. I submitted my first claim feeling really good, it was denied. I was super annoyed and harsh in an online review forum about it. After multiple back and forth with my adjuster, who had some great suggestions, I was able to get a partial refund of just under $1000.00..so, I was left feeling much better about that outcome and plan on finding that review and updating it.

Up until now, we had Embrace insurance for our rescue cat. For three years, we had no claims and the cost per year was about $400. This year, the cost just about doubled, and we did have a claim with only two weeks left of our policy, as we decided not to renew. Our cat seemed to have issues walking up stairs, couldn't jump up on a chair, etc., so we had to take her to the vet. After x-rays, blood work and a shot, the bill came to $850.00. We submitted the claim and was only rewarded $102.00 for what we thought was a bit low for the standard treatment of one visit to the vet. Not ever having a claim for as long as we had the insurance, we thought we should have had a better settlement. It was, however, easy to submit a claim and the response was very quick.

I have submitted several claims, and they are very quick on processing them. It was well worth it getting pet insurance for my dog. I will recommend them to my family and friends.

Prompt delivery of payments. Great service. Have had this insurance for 15 years.

I appreciate how Embrace responds quickly and sends reimbursement checks promptly. Their online interface is fun and friendly.