Embrace | Pet Insurance Review

Strider's coverage was generally very good and claims were processed within 48 hours, but would prefer that items such as prescription foods and Veterinary-recommended supplements (those supported by medical documentation) would be covered.

Embrace denies claims for many reasons of which you basically have NO WAY to argue and or appeal. They deny ALL the time. They take your money but do not pay. The refuse everything and you basically have no way to argue. Forget trying to email them or call them. "No-Reply emails" are always sent. I would avoid them at all costs. I was not reimbursed, did not have the funds to help my dog and hence he subsequently passed. Embrace does not care about you only your money. Embrace will of course respond stating they care but they don't. Don't believe them when they respond - they will continue to claim "Pre-existing conditions" such as a wart on your dogs skin as a pre-existing condition to a tumor. I kid you not! They are horrible

Very easy/intuitive tool to submit claims.

The initial claim took every bit of 30 business days, which seemed a bit long since all documentation was provided the day the claim was submitted. Claim status stated pending medical history for several weeks, which was frustrating since all documentation had been provided and there was not much medical history to review. However, once I received an email stating that the claim had been processed the reimbursement was directly deposited in less than 24 hours.

Amazing speed of claim review and payment! Embrace is superb pet insurance. Their review process is quick and hassle free. Just the type of service you need when dealing with the stress of a very sick animal. They have earned my permanent business and I will tell everyone I know to switch to Embrace! Bravo!