Embrace | Pet Insurance Review

Has been a really bad experience not even covering half of the emergency and paid after 3 months has been the worst insurance I'd ever had and I am trying to cancel it and now you don't even let that and I'll report it

Telling me about your policy and I'm sorry that I didn't whatever with your policy does not help. You guys should be covering my dog's allergies because he was covered under your insurance for a while before he had those allergies come up with and because of a technicality that the last checkup he had was too old for you to use you won't cover it . That is BS you suck and all you wanted to do was just not allow a claim to go through that's what insurance companies do they rip people off . You're not any different. It was a few days I'm sure maybe a week too old for you guys that's ridiculous after all the money I've spent with you for years having Insurance on all my pets with you when Sam passes I'm canceling everyone's insurance from your company you have me stuck right now. I've been with this company for a very long time. The reason I'm giving them a two is because of something terrible they've done. My dog had a physical and when I got the insurance the physical was too old for them to use this is 2 years later I find out he has allergies he started getting allergies and they won't cover it because of his expired time frame of his physical. They know damn well that didn't start until 2 years into his insurance. I think that's terrible that screwed up and that's not a good way to keep customers. The only reason I'm still with him is because I have a dog that's 16 years old and he needs his insurance. Otherwise I would have left I'm just waiting for Sam not to be around anymore and I'm done with them. That is the crappiest thing I've ever had any company do the worst customer service ever. Just trying to rip me off after I've been paying for my two older dogs insurance and now cashes. And that's awful. Very bad business very very bad business

The claim system is so easy and quck to use! Submitting took less than five minutes! Couldn't be happier!

So far I am very pleased with this insurance. I have recommended Embrace to several people. Very easy to submit claims and quickly paid. Thanks Embrace for your great customer service.

I bought a policy in 2018 for our new puppy, Helga, and have been very satisfied with it. Sure the premiums increased but all insurance products (auto, home, health) increased. I really like submitting my claims online! So easy and fast. Thank you for all that you do. Sincerely, Wanda F.