5
out of 5
POSTED: | BY: Catherine Lum
Our Experience with our new Embrace policy..\
We have had our policy with Embrace since spring of 2024 for our 2 dogs. One is an older dog with pre-existing conditions and the other dog is now an 8 month old puppy. The process for filing claims is very easy. The company is quick to respond. The customer service representatives that I have spoken with have been very friendly and helpful in helping me learn and navigate the process for understanding exemptions for my older dog and filing a claim for my puppy who experienced a tibular bone avulsion fracture. We have already had two claims paid for our young puppy. One was part of his Wellness Plan and the other plan was related to his accident, We have been very pleased with our experience.
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