Embrace | Pet Insurance Review

Submitted 2 claims for cyst between dog's toes. Both denied and Vet said that should not have happened.

They pay my claim as stated in the policy in less than a day, 1 time less than 2 hours, with no hassles.

I am so displeased with Embrace that I considered reporting it to their state's insurance board. As far as I garner, they have a very sophisticated bait and switch program. I changed the policies of my dogs as they aged; Embrace claims they have not record. Embrace increase the yearly cost without personal notification. A text is not a proper notification. Then after they raise your deduction amount, the have a 60 day waiting period from the renewal date. Who remembers what date they signed up? Again, where is the notification? It has cost me over $300 a month to ensure my dogs and yet Embrace has not covered one expense. They keep raising the deduction without proper notification. I assure you that I would never carry a $1000 deduction and a $10,000 coverage on a senior dog. Embrace is so insulated that it is almost impossible to contact them; there is no email address and if you try to call, be prepared for a very long wait.I finally got through to a young woman who offered explanations that were less than satisfactory. I feel that Embrace's honesty is edgy. I warned the young lady to whom I spoke, do not drop my policy until notified. Also, I found after much research an email. I have not heard back from Embrace. insure

I am so displeased with Embrace that I am considering reporting it to their state's insurance board. As far as I garner, they have a very sophisticated bait and switch program. I changed the policies of my dogs as they aged; Embrace claims they have not record. Embrace increases the yearly cost without personal notification. A text is not a proper notification. Then after they raise your deduction amount, the have a 60 day waiting period from the renewal date. Who remembers what date they signed up? Again, where is the notification? It has cost me over $300 a month to insure my dogs and yet Embrace has not covered one expense. They keep raising the deduction without proper notification. I assure you that I would never carry a $1000 deduction and a $10,000 coverage on a senior dog. Embrace is so insulted that it is almost impossible to contact them; there is not email address and if you try call, be prepared for a very long wait.I finally got through to a young woman who offered explanations that were less than satisfactory. I feel that Embrace's honesty is edgy. I warned the young lady to whom I spoke, do not drop my policy until notified. Also I found after much research an email. I have not heard from Embrace.

Claim was very easy to submit & Jessica was great at keeping me informed about the claim status. She made the whole process very easy to understand. I’m so glad we chose Embrace for Hardy!