ASPCA | Pet Insurance Review

I've only had this insurance a few months but had to file my first claim. I called a few times with a lot of questions and everyone that I talked to was really helpful and friendly. I honestly expected to get the grumpy tech support since I was trying to submit a claim. With most companies you only talk to pleasant people when you're buying something. I was really surprised how great everyone was. It took about 2 weeks for the claim to be reviewed and they did have trouble getting info they needed from my vet but they sent me an email explaining that. I got their fax number, called my vet, and they sent them what they needed. It was fast after that. They were more than fair. I have a long hair dachshund and my major reason for having insurance was just in case he ever developed IVDD. You never really know how good your insurance is until you use it and this experience has made me much more confident that I made the right choice.

Great service

We have had excellent experiences with ASPCA PET HEALTH INSURANCE. Explanations and fees are carefully presented. We, consequently, are never in the dark. We feel we have the best for the best, little Hermione. Not a single quibble. We have always had excellent experiences with ASPCA HEALTH INSURANCE. Explanations and fees are carefully presented nad we are satisfies lth

I have never had pet insurance and I have to say it is paying off, I have submitted 2 claims and it was quick and simple. Thank you!

My experience with ASPCA was excellent. The claims process was simple, easy and efficient. They were great at responding and consistent with paying claims. The EOB was easy to understand. If they required additional information or if you have an appeal they process within a timely manner and communicate with you throughout the time. I was able to provide my sweet baby, Silo, the best care until the end when she unfortunately gave up her fight with cancer, but because of ASPCA I had more time with her and she lived a more comfortable life than without the care... that is priceless. I would sign up again in a heartbeat and would recommend getting more coverage than you think! It is a blessing when in fact you have an unexpected health issue. I highly recommend ASPCA insurance to anyone on the fence like I was originally, it is totally worth it and the investment as your pet is part of your family and they deserve the best!