5
out of 5
POSTED: | BY: Beate Ackroyd
Loyal to ASPCA
I first insured a dog with ASPCA Pet Health Insurance 8 or 9 years ago. It was always easy to access a representative when I had questions or wanted to make a change to the policy. Every representative I talked to was knowledgeable and personable. Filing a claim was also easy to do, and I could count on the refund for the portion of the medical expenses covered arriving in a timely manner. When my dog passed away, and I canceled the policy, I was moved by the sincere sympathy expressed by the representatives I talked to. I decided to continue to cover my dogs with ASPCA. I cherish that the company is constantly improving and making filing claims even more streamlined. Recently, I was at a vet with a dog, who just became a part of our family. They presented me with discounts for other pet insurance policies. Curious, I called to see what they had to offer. After the two very confusing explanations of benefits and rather pushy sales reps, I realized that I have chosen correctly and have the best coverage available for my dogs. I only wish they insured horses!
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