ASPCA | Pet Insurance Review

Writing a review for a product is a straightforward endeavor, rate the merchandise,pass along the pros and cons. But in this case I am not rating a product, I am rating more than that. When faced with a crisis with your pet that will cost thousands of dollars, you hope that your insurance will pay. You assume...that's what you pay the monthly premium for. Yet while sitting next to another pet parent who was panicked because her insurance did not cover her dogs emergency surgery i became panicked and phoned a rep. First thing, the rep could read the anxiety and crackling in my voice and reassured me and calmed me down. She asked what was going on and explained SHE could not guarantee benefits over the phone but would work with the surgical staff to immediately get an estimate to their dept that would approve the procedure or not. Within an hour the procedure was approved. The kindness and concern for my well being and my pets was greater than my friends or our family other than our immediate family. It should be noted that this is the second time in three months we had to call on our insurance, met with the same care and respect. Regarding ease of submission, you literally load an app and take a picture of your bill and submit it. That easy. For the initial registration I had a rep help me because I have tech anxiety lol and she was so kind. I am so happy I went with this insurance. There is an insurance offered at the hospital we go to...they sell it as an insurance while you are vulnerable but it really is just a discount on the bill, small and then you pay payments with high interest. I was so flabbergasted. I'm so happy we signed up with ASPCA PET HEALTH INSURANCE. They really do care about pets and their families

everything has been amazing with the pet insurance. everyone is really friendly and helpful and the app is really easy and user friendly. thank you once again for everything.

I am very happy with ASPCA Pet Insurance Company, there website is easy to use. I just scan the vet bills and approximately two weeks later I get an explanation of the reimbursements. The whole process is seamless.

The best pet insurance I've ever had. Quick claim processing with direct deposit.

On the recommendation of a friend, I changed to ASPCA Pet Insurance from a different carrier. I got better rates with better coverage options! Of course I didn't like paying for something I'd hopefully never need (like car insurance), but not long after getting the policy I actually had to use it. The submission process was simple. And the time from submission to reimbursement was quick. Anytime I've ever called to speak with someone they were courteous and helpful. Definitely glad I took this recommendation!