AKC | Pet Insurance Review

Since this is my first experience going down the Pet Insurance Highway, my experience's with AKC have been positive. Claims have been paid as per my declarations page, My pet is close to 13 months of age, I have had AKC since 2/19 have had numerous claims and have been pleased with the reimbursement. The insurance has been a huge help in managing my pets health. My current pet is a mixed breed, profile pic is my pet that passed.

My policy covers the wellness check and preventive meds, the monthly premium really pays itself off throughout the year. The ER visit sometimes happens but I am never worried about the cost because most of it is covered by the insurance. I want the BEST for my dog and I would not want to be in a position where I need to choose between my dog's life and the lack of funding. The customer service is amazing, I spoke with a young man named Brice, he was so professional and sincere. He said he'd follow up on my question, and one week later he really called me and I could tell that his supervisor and he were working hard to answer my question. I felt like they understand that my dog is my baby, not and I am just not a business profit to them, I felt that sincerity and kindness towards my affection for my dog. I would stay with this insurance company as long as my doggie is around! This was the best decision I've ever made, now our dog can get the best vet care I can possibly give without worrying about the expenses!

Absolutely phenomenal pet insurance! My lab puppy ended up having grade 5 bilateral elbow dysplasia and the AKC insurance I bought has covered 2 surgeries and physical therapy! I bought the genetic/orthopedic/cancer policy knowing labs are susceptible to these issues. I called the AKC insurance customer service when first signing up for a plan to make sure I understood fully what the insurance plan covered as I was skeptical but they could not have been nicer or taken more time to explain everything to me. They helped me choose the right plan for my Labrador. 6 months later the worst thing happened, my perfect lab pup was diagnosed with elbow dysplasia. As of December 2019, the AKC insurance I bought has covered 17,000 in reimbursements toward my lab pup’s medical costs. I was able to take my pup to one of the best orthopedic surgeons in the country after the first surgery either failed or her disease progressed and she was still limping severely. I can not say enough great things about this insurance company! And reimbursements came within a week of submitting my vet invoices!

Joke of insurance policy. The Exceptions for coverage are written so they can deny practically everything.

If I could leave 0 stars, I would. Our 1 year old pup has had to have 2 total hip replacement surgeries and now a knee surgery all by a phenomenal specalist from Blue Pearl (5 stars for them). AKC did not and will not cover any of those ($20,000 when its all said and done) even though we have the premium package and our fur babies are AKC Good Citizen Certified. They lead you on into thinking you are fully covered but then fill you in on a 30-180 day waiting period, hidden fees, etc. After the poor customer service displayed by the AKC staff, we ended up canceling our coverage and they offered a $50 reimbursement which yes was appreciated, but at the end of the day, not enough. We would do any and everything for our dogs but unfortunately I can't say the same about AKC. Save your money and find a different pet insurance company. Just sad.