AKC | Pet Insurance Review

The representative I spoke with (Chaselyn) was knowledgeable, pleasant, professional, and very helpful. She let me get through all my questions and provided clear and concise answers. She helped guide me through selecting the best options for our pet and gave me the information I needed to know what would not suit our needs. She also made sure to repeat critical details, FAQs, and some common things she has experienced with customers to ensure I was fully informed. I was a bit overwhelmed researching different pet insurance options on my own but when I spoke to the rep at AKC, I was confident they were the right choice.

Excellent prompt service. All were professional, courteous and knowledgeable- patient and thorough. Many questions answered. Very impressed.

Many things have made my experience great with AKC pet insurance: we got a corgi puppy in November 2023, my first experience with a puppy. I have had other pet insurance coverage, nothing like AKC: AKC covered a claim for when Mochi ate too many indigestibles and had to have a procedure for flushing out his intestines in January, and AGAIN on April 2024...I recently spoke with Matthew, who has a great presence on the phone and is personable, empathetic, and patient with explaining benefits and procedures to me. I am very pleased with the quick responses to claims and the ease for which to add a claim.

Allison in sales was phenomenal and absolutely a pleasure to work with. Allison was extremely knowledgeable and listened to exactly what we were looking for in insurance. she is a very personable, funny and made this experience a pleasurable experience. Our world needs more Allisons in it. You have an amazing employee working for you. 10 stars given

Hannah was the one I spoke with regarding questions about setting up my pets insurance and I will definitely say she was fantastic!! And such a pleasure working with and speaking too super cool and totally informative, and phenomenal customer service. Hannah thank you soooo much for helping me out with my furbabies!!