AKC | Pet Insurance Review

Quick response to my claim

AKC Pet Partners is a pleasure to work with. They break the process down into simple to complete steps and they stand by you every step of the way. What's more... is the customer support people actually care about you and your pet and you hear this in their tone, the way the conduct themselves on the telephone and the support they give you.

Our dog has had 2 torn ACL and AKC Pet Insurance covered $2,000 for each operation. The claim process is very easy and efficient.

Over the years I have been pretty satisfied with theh AKC pet insurance. Until I recently found out the level of insurance I started out with (the level that includes preventive care, and spaying ) was removed without my knowledge and no-one contacting me to make sure I was aware. I only realized the insurance level had been changed when I sent in a claim for annual vaccinations, and annual check up. When I spoke to person at the company they couldn't explain satisfactorily how this came about but promised that someone would call me back to explain. I am still waiting for that call. Otherwise on several occasion when my dog needed veterinary care they were reasonably prompt to reimburse me for parts of the claims I made.

All it took was one illness that lasted a week and a half, hemorrhagic gastroenteritis, and, I was $1100 into the vet, the emergency clinic and the dog hospital. Nobody could even say why my 4-month-old puppy had gotten it. I was so relieved and so pleased when AKC pet insurance paid off on the four claims I had to file, both promptly and without argument. My friends all said I would need a lawyer to get reimbursed but not true. For once, I did something that was beneficial for me and my new puppy. I highly recommend AKC pet insurance.