AKC | Pet Insurance Review

Not sure if I had the same person on my last two calls but I really appreciate the kindness and accommodating personality I received. Thank you.

I've been very happy with the help I get .Thanks

I called Saturday and talked to Nat and today and spoke with someone else. Both were exceptionally knowledgeable and personable. Excellent customer service was provided.

The gentleman I spoke with was very nice and helpful

AKC PET INSURANCE policyholder for LIFE! I had AKC insurance on my Golden Retriever, Henley, his entire life (almost 14 years). During his life, the people at AKC pet insurance were there for both of us whenever we needed them. After Henley's passing in mid-April of 2019, the team at AKC were there for ME. When I called to inform them of his passing, the representative I spoke to, "Amy" was so helpful and compassionate. While I was thanking her and the company for there many, many years of OUTSTANDING service, I began to get emotional. I asked her to please tell all of the other people in her office how much I appreciated them. Well, just yesterday in the mail, I received a Hallmark sympathy card signed by at least 20 employees at AKC! This gesture was so far beyond anything that I had ever expected from anybody, much less my insurance company. However, they did not stop there; also included in the envelope was a letter from John W. the President of AKC Pet Insurance thanking me for my many years of being a policyholder. He informed me that AKC had made a donation in Henley's name to a non-profit program that researches diseases in dogs and relies on grants to operate. I was so unbelievably touched by his thoughtfulness; it feels amazing to know that a donation in Henley's name will help aid in research being conducted for all of our fur babies! AKC Pet Insurance company is the BEST company I have EVER done business with. They have gained a client for life. As long as I have a dog(s) in my life, I will be sure to have AKC Pet Insurance on them...hopefully, that will be many years to come since I am only in my 40s. I simply can not thank everyone at AKC Pet Insurance enough. You ALL have touched my heart. P.S. I would also like to thank "Adam" too, who helped me on more than one occasion with questions I had about my policy/ renewal/ payments, etc. Alice (NJ)