VEG ER for Pets

The amazing team at VEG saved my best friend and I will forever be indebted to them (both literally and figuratively 😅). I called in a panic that my 12year old pitbull may have bloat, and staff on the phone suspected the same, so we sped right over. Within minutes of arrival, the vet techs had done scans to confirm her stomach was indeed twisting and she needed surgery immediately. It was all-hands-on-deck to swiftly get her catheterization lines placed and release gas from her abdomen to give her some relief while the operating suite was being turned over from another surgery. I was allowed to stay with my baby as they prepped her, which was unexpected and deeply appreciated (despite how upsetting it is to see your baby go limp with sedatives and get intubated). They recognized a possible adverse reaction to the sedative within minutes and quickly reacted to address it. They kept me appraised of every step they'd be taking, then gave updates throughout the surgery. By some miracle, (really by the magic of the talented VMDs there), my old lady not only survived a major complication, (total splenectomy), but also came through surgery and recovered swiftly. I was even allowed to stay with her post-op in her kennel, which was another unexpected and happy surprise to me. I went from thinking it was time to say goodbye to my beloved old girl, to bringing her home less than 24hours later. I write this review 1-week post-op, with my old lady happily snoring next to me, and am certain this wouldn't be the case if not for how well-trained and impressive VEG staff is. Every extra moment with this girl is priceless, and VEG gave me time I didnt think I'd be getting as soon as I knew her diagnosis at this age. THANK YOU VEG!!

I honestly cannot say enough good things about my experience last night at the emergency vet for my daughter’s dog. I called and they told me to come in right away as soon as I got there, I was brought to the bag with no hesitation. The doctor immediately came over and asked questions and made me feel more comfortable, right. Once we started the whole process of why we went, the nurses were incredible. Not only were they comforting to my dog, but making me feel better as well. It was like watching a well-balanced orchestra and everyone was just working so well together and I would recommend this place hands-down to anyone who is in need of emergency vet.

I brought my dog in with concerns after a potential blockage. We were greeted and seen immediately. We were offered coffee, water, and snacks. We were offered to stay with our dog in the back and even during ultrasounds AND his all day hospitalization. Due to his anxiety we knew it would be best if we kept our distance as he worries more about me if I’m nearby, and the team was very understanding and very caring of him. Even after a few hours of leaving him the team sent me photos just so I could see how he was doing. I didn’t even ask, they offered! Before leaving him they asked if he liked watching anything on TV and I told them he liked lofi music and they said they would leave an iPad with him. I thought they were kidding but when I saw the photos I was shocked! He looked so comfortable while he was there. Picking him was easy, and checking out was easy. I feel really lucky that he improved and we didn’t have too much to worry about, especially seeing other families there dealing with more tragedy. The team there are heroes and I assume see a lot of trauma and to still be so kind and supportive shows how strong the staff is. While I hope to never have to go back to the ER, if I find myself in a situation in which I do I will abstain be coming back here.

Great experience all around! We took Jolene in on a busy Sunday after getting into a little scuffle with another pup and we were seen very quickly. All of our options and the cost of each option were explained to us and the tech answered all of the questions we had so that we could make a decision on how to treat Jolene’s wound. We decided to start by having the wound cleaned to asses the severity of it and our final decision was to give her a few staples to help her heal quicker. We were never pressured into choosing the more expensive option - I appreciated the integrity here! We were allowed to stay with Jolene the entire visit and they sent her home in a high quality cone to prevent her from trying to nip/scratch/or irritate the wound and interfere with the healing process - much appreciated! I took Jolene back today to have the staples removed and it was another great experience! Alex greeted us at the door with a smile and took us back straight away. Our vet tech Sonny was so patient and great with Jolene. She was super friendly and even took the time to answer questions I had about one of our other dogs which I really appreciated. So much love for the wonderful staff at VEG!

I wish I could put 4.5 stars instead of 4 stars for this place. Around 5 days ago, my 1.5 year old cat, Cookie, was not eating, spitting up, and eventually had diarrhea. We assumed she just got into something bad, but then we realized she was not getting better at all. We got her bloodwork back from her primary vet and recommended us to go to Emergency Care. We ended up at this place, and it is very safe to say that the staff at this place are very friendly and immediately got to work once we called on our way over there. After some tests, they diagnosed her with Parvo, a fatal disease in both cats and dogs. We had two options, to hospitalize her as a critical care patient or put her down. We decided to hospitalize her and put them in their care for two days. On the second day, she seemed to have fully recovered from Parvo! We got to take her home and shes slowly getting back to her regularly scheduled feedings. These guys are miracle workers, and worked so hard to get my cat back to health. The reason why I took a star away was the process before she was put into ICU. She is a critical care patient and, while I understand how busy these places could be, they weren't attentive to us while we were in one of the checking rooms. We had to leave the room to get their attention, which were in 20 minute increments. It took over an hour to actually get the process of putting her into ICU started. Every minute counted when she was near death. Another reason why I put 4 stars is because of how dirty she was on her day of coming home. She had diarrhea all over her back end, and during our vists her cage was full of dirty towels and potty pads; however, I will cut them a bit of slack due to my cat being aggressive at the vet. My family and I offered to clean the cage since she was calm around us. Those were the only things that made me upset, but other than that they are amazing and are willing to work with you. Thank you VEG so much for saving my baby! :) I would also like to add, I forgot her name, but she had green and brown hair and she was one of the staff working there. She was so attentive and nice to us the entire time, and gave us the news and options to us in a sweet and passionate way. Along with Dr.Buts! She was our cheerleader the entire way, and comforted us during that very emotional time.