Pro Pet Animal Clinic

Dr. Fonseca is wonderful! He is an exceptional professional, he diagnosed my cat when other veterinarians couldn’t. He treats his patients and their pet parents with genuine care. Everyone at the clinic is kind and professional. I highly recommend this clinic and its staff, they are amazing!

On July 30th, 2025, I took my dog to Pro Pet Animal Clinic. Everything was going fine until I asked what medication was used to clean his ear and what they used to sedate him, because he screamed desperately during the procedure — it was heartbreaking to witness. When I asked Dr. Eduardo Fonseca, he replied, “Are you a doctor?” — a response I found unnecessary and unprofessional, especially considering I was emotionally exhausted and had not slept for days caring for my sick dog. Later, I called the clinic to express that I didn’t appreciate his response. He said he had already told me, but at no point was the name of the medication mentioned. When I asked why my dog cried out like that, I was told “French bulldogs are noisy dogs”, as if that explained his pain — I found this dismissive and lacking empathy. The receptionist also told me to “take advantage because the doctor is retiring soon,” which only added to my confusion. To be fair, I understand the doctor is human — maybe he had a bad day, or perhaps he felt offended by my question. Still, I believe there are more compassionate ways to interact with pet owners who come in genuinely worried about their animals. On the positive side, I’m thankful that this was the first clinic that actually took my dog’s symptoms seriously. After visiting three other vets who insisted it was a neurological issue, here they finally diagnosed him with otitis. I’m grateful for the correct diagnosis, but I truly hope the clinic improves communication and sensitivity toward clients. We trust you with beings we love like family. I took Chonsito in for his ear infection, and while the treatment was correct and he’s now fine, the overall experience was negative. During the procedure, he cried out in pain, and I witnessed his suffering; they told me I wasn’t in the room to be a witness, which is a very weak excuse, because just hearing him cry already makes me a witness—I know every sound my dog makes. From the start, there was bad energy; when I asked for the name of the sedation medication they used, they rudely asked if I was a veterinarian. They also corrected me on how I was holding Chonsito. On top of that, they refused to make an appointment for my boyfriend for another dog that isn’t mine. The only positive was that the doctor called a week later to check on Chonsito, showing that he does care. However, the receptionist is very unfriendly and lacks customer service skills, so if you’re planning to bring your pet here, think carefully and stay alert.

Current Update: I wish a Vet like this one to everyone. High standards, excellence, professional, compassionate, thorough. I trust them whole heartedly!! Update: Well it's now been many years. I couldn't be happier. This clinic is like family to me and all my Furbabies. Oscar just had his well check-up. What a blessing to have such knowledgeable loving Dr and staff. This is the second time I've been here and I am satisfied with their kind service and surely recommend them! Dr and staff genuinely love animals. They take the time and listen to your concerns. Sonny the cat and Jubi gives it 👍 It's now been several years coming here and I feel just the same. Just brought Oscar due to some coughing on the weekend but he hasn't coughed today so it's definitely his allergies again. Everyone there loves my little Oscar. Time had gone by again. Just had Oscar & Maddie here for their visit. Jubi & Mia have been put to rest..my old girls 😞 Dr Fonseca is a true gem.

If there was a no star I would go ahead and put it seeing how when you go on go on the website on Google it says that they're taking new patients and you can spayed and neuter your animals for cheap and every time I called there's somebody telling me something different they don't ever take new patients I'm so confused and this is false advertisement I would put zero stars for this place then she proceeded to tell me that other vets use their names online.... Very very upsetting 😔

Excellent care and very kind staff. The doctor is attentive, explains everything clearly, and truly cares about the pets. Highly recommended!