Faithful Friends Animal Clinic

Lauren is definitely my favorite there she really does love them and she's got so much experience and so helpful for ur fur babies and I look forward to seeing her each time with each of my fur babies. Thank you Lauren for ur care. God bless this whole clinic and ppl in it and animals that come.

My furbaby was neglected, I picked her up covered in feces, she had been in a cage for more than 4hrs from the moment I was notified her teeth cleaning was over, and hours more prior when I dropped her off early morning. She is a service animal and docile, easily kept and obeys all commnds. Upon my arrival the atrocious odor of fecal matter filled the kennel she was kept in and she herself was covered in feces. It was liquid compacted dried to her butt and she had been stepping in it. I told the desk clerk I needed a hose, that this was unacceptable to take her home or put her in ny car in this condition. Secretary refused any help until eventually offering a baby wipe. So incredibly ineffective a baby wipe was in this situation, it was comical to me the audacity and assuredness of the Secretary. I planted refusing to leave until she was rinsed off. After several minutes of arguing about a sink that was clearly for washing dogs off in, that she stated couldn't be used because it was for surgery only. Then a tech comes into the back room and offers common sense and says the sink can be used to clean my dog. Then the Secretary asks me if I would like to pick up my dog, whom is covered in feces and place her on the table or would she need to do it. I just stared at her, it took everything in me to remain a non violent person or to raise my voice so livid about the entire situation. The Secretary helps the tech lift my dog into the sink, they get her rinsed in the forbidden sink and I take my dog straight home, and get her into a bath, where I discovered a handful of of large adult fleas. My baby doesn't have fleas, and there was zero flea dander to suggest any existed priot without my knowledge. I held myself back from writing this review until days later, a painful choking cough came from my furbaby which had her gagging and frothing spit. I took her to an emergency vet. 1400$ Xrays, antibiotics and steroids later, she has finally recovered from the ordeal. Clearly the dog that was next to my baby in the kennels was sick and flea infested. There was no oversight for protection of my baby, and she was neglected, left without bathroom breaks and not observed for signs of life after being sedated. This cost me out of pocket so much money and time, I couldn't possibly suggest trusting your animal with these people.

I brought my 10-month-old kitten here for her spay. When I picked her up, I was told that for any future visits I would need to give her medication 24 hours in advance because she was "aggressive." This caught me off guard because she has been seen multiple times at another veterinary clinic and has never been described as aggressive. I asked if they thought her behavior could have been due to the stress of surgery or being in an unfamiliar environment, but I was told it was because of her breed. Since I wasn't present before or after the surgery, I accepted what they told me and left. A few days later, I had to bring her back because she developed a golf ball-sized lump near her incision, and I wanted to make sure it wasn't infected. I was greeted by the same technician who had previously told me my cat would need to be medicated for every visit. From the start, she seemed visibly annoyed that my cat had not been medicated before the appointment. She asked me to place my cat on the scale and then attempted to take her temperature while I held my cat's front legs and butt to keep her still. My cat let out a deep, unhappy meow, but she did not scratch, bite, or lunge. The technician immediately slammed the thermometer onto the counter, said, "Alright, I'll bring the doctor in so he can look at her," and stopped trying to examine her. If she had simply said she wasn't comfortable handling my cat or preferred the veterinarian take over, I would have completely understood. Instead, her body language and attitude made me feel like both my cat and I were an inconvenience from the moment we walked in and throwing the thermometer on the counter was highly unprofessional. I do want to point out that the veterinarian who performed my cat's surgery was kind, professional, and had no apparent issues examining her. I continued holding my cat while he checked her incision, and he was able to examine the area without any problems. My cat did sound mad while he was doing so, but she didn't swipe, bite, or hiss. Unfortunately, because of my experience with the vet tech, I won't be returning with my cat or dog for future visits. Compassionate animal handling and respectful communication are just as important as medical care, and I did not feel either was demonstrated during this visit. I also experienced repeated issues with paperwork. Before the surgery, I was asked at least five separate times to resend documents that had already been submitted weeks earlier. That gave me the impression that the office is disorganized and does not keep records as efficiently as it should. Based on my experience, I would not recommend this clinic.

Everyone was very friendly and made me and my dog very comfortable. The vet seemed to really care about my dog and didn't seem to rush through the visit. The price was also reasonable. Will definitely be back

Great caring staff and the doctor was very thoughtful about our boxer. Moving all our 4legged children there because of the ability to be seen in an emergency situation. Thank you everyone job well done!