Joseph is a great service rep nice to know some cares about your pet as much as you do. 5 stars hands down
Called for a claim status update after speaking to Joe about my 2 different claims he was able to get everything on track and even got notes from the vet for me. It’s hard to find a service rep that actually goes beyond to help you out and he did just that. This is my 1st time using pet insurance but I can now see why it’s widely recommended especially if other reps are just like him.