With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 

Pet insurance reviews

1
Out of 10
Insurer: Pets Best
Posted: 04/04/2020
By:
Michael Nemeth

DO NOT BUY THIS INSURANCE! Given my experience, I have to say this is probably the worst insurance agency I've ever dealt with in my life. I have open complains with the BBB and CA Department of Insurance against them, and I'm contemplating litigation...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 04/03/2020
By:
Becky Havens

We had a scare with our puppy who had eaten something and got a blockage. The bet needed bloodwork, x-rays, and a day of observation. Knowing I had Pets Best gave me some comfort. Filing my claim was quick and easy and reimbursement came in a timely...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Under a year
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 04/01/2020
By:
Lisa Farmer

I have never had bad experience. Claims are easy and paid in a very timely manner . Pets Best was recommended To me by a friend, and I would highly recommend them to others

Injury/illness
Claim Amount
Breed

Devon Rex

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 03/31/2020
By:
Stephanie Jensen

I have been with Pets Best since 2005 or 2006. My sweet girl (dog) turns 16 this week. She has had a lot of health issues since 2008. Pets Best has never, in all that time and hundreds of claims, never been difficult to work with. Quite the opposite...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 03/26/2020
By:
KARENANN PROVOST

My claim was processed in a very quick manner. I received an email indicating that due to high volume of claims, there may be delay in processing the claim. However, I received payment shortly thereafter. - I fail to comprehend the negative reviews....

Injury/illness
Claim Amount
Breed

Yorkshire Terrier

Age of Pet
1 - 8
1
Out of 10
Insurer: Pets Best
Posted: 03/26/2020
By:
Matthew Craig Likens

Slow claim processing over 30 days. Promised when purchased 5 days would not recommend to friends

Injury/illness
Claim Amount
Breed

Jack Russell Terrier

Age of Pet
1 - 8
1
Out of 10
Insurer: Pets Best
Posted: 03/26/2020
By:
Rob Shapiro

Pets Best is just like all other insurance companies, they are not transparent and they shamelessly lie. Their business model is to take your premiums and then deny claims. When you call customer service they treat u like an idiot. AVOID!!!

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Under a year
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 03/19/2020
By:
Jen Kline

I’m so thankful I made the decision to insure my pet through Pets Best. My 8 month old Shih Tzu puppy got an abrasion on his eye in early February. This abrasion quickly led to a corneal ulcer, which developed into a melting ulcer and led to a complete...

Injury/illness
Claim Amount
Breed

Shih Tzu

Age of Pet
Under a year
2
Out of 10
Insurer: Pets Best
Posted: 03/13/2020
By:
Todd

I have been a long time customer. I am also a professional in the veterinary field. Claims processing takes upwards to 30 days or more. You should be ashamed of yourselves and embarrassed to stand behind that. You send cut and paste policy holder info in...

Injury/illness
Claim Amount
Breed

Great Dane

Age of Pet
Over 8 years
5
Out of 10
Insurer: Pets Best
Posted: 03/12/2020
By:
Thomas Rivera

I filed a wellness claim for one of my dogs once I had confirmed that wellness coverage had kicked in. They advertised an under 8 day turn around time, however when I called after making the claim to confirm receipt of all requisite documentation (this...

Injury/illness
Claim Amount
Breed

Siberian Husky

Age of Pet
1 - 8