With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 

10
Out of 10

Great Communication

Posted: 06/20/2007
By:
Angela

I just filed my first claim, and it was incredibly easy. I was almost shocked when I found out that you CAN actually get a REAL PERSON on the phone. They even answer e-mails usually in the same day. Their communication is excellent.
I think I pay maybe $5 to $10 more per month then I would at one of the other companies. To me it's worth it not to be trapped in voicemail hell, or have to talk an automated system.

Injury/illness
Claim Amount
Breed
Age of Pet
10
Out of 10

You not olny paid quickly &you cared for us

Posted: 06/20/2007
By:
Norma
&

Embrace has been just wonder to us. Claims are paid quickly and we have never had any problems getting any help we need from you. I was most impressed by how much you all seemed to care about "Storm". As you know his injuries were terrible. I remember especially the e-mail from different people at Embrace with words of concern about him and of encouragement and care for how we(his Mom & Dad) were doing. Its been a long haul, but Storm is doing good. Thank all of you. You are really on the ball!

Injury/illness
Claim Amount
Breed
Age of Pet
10
Out of 10

Two Pets!

Posted: 06/19/2007
By:

I had to find good coverage at an affordable price for my two beloved pets! The claim service was excellent in turn around time. On top of this, there has not been one time that customer service had not only been professional, courteous and knowledgable, but pleasant and genuinely concerned about your pets care and well-being. (No, I am not an employee, just very satisfied!)

Injury/illness
Claim Amount
Breed
Age of Pet
10
Out of 10

Very good company

Posted: 06/19/2007
By:
Jessica
Hudson

I would definitely recommend Embrace. I've told all of my friends that are pet owners about it. The premium is very reasonable, and I feel that this is worth my money. I've only had to file 1 claim so far, and they were very prompt and professional and answered all of my questions.

Injury/illness
Claim Amount
Breed
Age of Pet
10
Out of 10

Great Service

Posted: 06/16/2007
By:
Patti
Foncree

I decided to give Embrace my business primarily because of the personal service they provided. I emailed questions and got immediate responses; I emailed the CEO and she called me! I particularly like being able to customize the coverage I want for my 3 dogs, and the pricing is extremely competitive. Super website makes it easy to find information and get in contact with a real person.

Injury/illness
Claim Amount
Breed
Age of Pet
10
Out of 10

My first claim experience

Posted: 06/15/2007
By:

I had my first claim with Embrace and it was handled well. They said it would be done within 10 days. Since my claim needed more information, they did notify to say that my claim may take a little longer. I found that to be helpful.

Injury/illness
Claim Amount
Breed
Age of Pet
3
Out of 10

Watch out!

Posted: 06/01/2007
By:
Debbie

I haven't had to use this yet, but I just noticed that hereditary/congenital conditions are not covered, adn also there is no continuous coverage on chronic conditions. THIS IS A BIG RED FLAG. I'm going to shop for something better.

Injury/illness
Claim Amount
Breed
Age of Pet
10
Out of 10

Efficient and excellent service

Posted: 05/31/2007
By:
Carol

My dog required hip surgery on both sides. We were very happy with the service we received from PetPlan - usa

Injury/illness
Claim Amount
Breed
Age of Pet
10
Out of 10

Efficient and excellent service

Posted: 05/31/2007
By:
Carol

My dog required hip surgery on both sides. We were very happy with the service we received from PetPlan - usa

Injury/illness
Claim Amount
Breed
Age of Pet
8
Out of 10

CCL surgery for our 1 1/2 year old dog

Posted: 05/30/2007
By:
Rachel

Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury since I had read that many pet insurance companies would not cover this type of injury, but when I called them, they said no problem. My first claim to PetPlan was the orthopedic consult. I had more trouble getting the vets to send in the right paperwork, and PetPlan even tried to help me. The customer service lady was great. When I got the check from PetPlan, the amount was less than what I should have been reimbursed. When I called PetPlan, they immediately recognized the error and sent the remaining amount. The second claim to PetPlan was the surgery -> TPLO. Once again, I had more trouble with the vet turning in the proper paper work. But, once that was done, PetPlan reimbursed me for exactly the right amount per the plan. Since the surgery check was substantially larger, it took a longer time for me to get the check, but they did come through. I would still be in some serious debt without this insurance, and despite the fact that I am sure my rates will go up after this claim (Willie has a good chance of tearing his other CCL since the first one tore at such a young age), I will be sticking with PetPlan. By the way, 4 months after surgery, Willie is doing great; he is running with wild abandon once again.

Injury/illness
Claim Amount
Breed
Age of Pet