219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Price on point-customer care needs work
I’ve had so many issues with this company. During the beginning of the pandemic my licenses expires, the federal government extended the expiration for everyone by 6 months due to closed offices. Sonnet didn’t bother to stay current and cancelled my insurance. I had to jump through weeks of hoops sending them Information they should of already new. THEN after my insurance was reinstated, they cancelled AGAIN for the next one year renewal because they didn’t update my new license information from the previous year so I had to take more time off work to provide a drivers abstract when they clearly could of just ran my license to check it. To add clarity. I have always paid my payments on time, and my driving record doesn’t have a speck on it. Sonnet is lucky they’re rates are so good because they lack common sense. God forbid I ever need to make a claim with them…
Insurer: Sonnet
By: Samantha Rose
your email account bounced my emails…
your email account bounced my emails and your phone system was down and unable to receive my phone calls
Insurer: Sonnet
By: Marc
Having the ability to make choices and…
Having the ability to make choices and easy changes to your policy is great. Definitely a modern approach to your insurance needs.
Insurer: Sonnet
By: ConsciousOne
I really love Sonnet as a company
I really love Sonnet as a company. I find it easy to review documents and can print new ones off when needed. The only thing I was not satisfied with was that I had to change my address and in doing so. They charged me 60 extra and my plan was still good until Sept. the only thing that changed was my address and it is still in the same city
Insurer: Sonnet
By: Bonnie Doucette
Better safe than sorry.
I got this insurance thinking I would never need it as my Italian Greyhound came from champion bloodlines. One year and 10 months into her life and she suddenly had problems walking. Luxating Patella surgery. $4700. My dog can now walk again. TruPanion approved the claim directly to my veterinarian.
Insurer: Trupanion
By: Richard Lisi
Experience with Sonnet Insurance
My experience with Sonnet so far has been a pleasant one. This reviews only involves sonnet as a insurance provider but also to be honest i haven't dealt with any claims yet from them. Overall customer service and employees seem to be friendly, polite and pleasant. The prices are competitive i would say and they also have university and college discounts which are great. The only drawback i would say everything is digital with them which i hate and dont like at all. There needs to be an option online for there clients if they want everything online or paper in the mail and leave that to there clients to choose that.
Insurer: Sonnet
By: Parshant
I highly recommend sonnet insurance…
I highly recommend sonnet insurance they have great customer service and they really help you get what you need for insurance at a good rate and monthly payments
Insurer: Sonnet
By: Robert
Wonderful
I have not had to file a claim but Sonnet insured me quickly when I bought in another province. Other companies said they wouldn’t insure me because I hadn’t had insurance in that province in the past. It was so easy because Sonnet was able to bypass many questions (for example distance to fire hydrant) because they have everything mapped out in their GIS system. It was painless and premiums are very reasonable. My next move will be to move my car insurance from my current provider to Sonnet. Thank you Sonnet.
Insurer: Sonnet
By: Karen
2 time they do everything to not pay me…
2 time they do everything to not pay me for a claim. Big scam company. Wouldn't recommend to nobody
Insurer: Trupanion Canada
By: Anton