219,744+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,744 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Just processed a claim and completed
Just processed a claim and completed, with no explanation whatsoever. Called the insurance and they said our dog was diagnosed with gastroenteritis which is a desease and not an accident. The thing is our dog ingested something that caused stomach upset and vomitting blood but guess what they will not cover it because they keep saying its gastroenteritis. Ingesting foreign object is included for the accident insurance that they offer but if your dog got gastroenteritis as a result of ingesting foreign object then it's not covered! Funny how they can get away with it and play you with the policies they have. Oh well, time to find another insurance...
Insurer: Spot
By: Chichi Fourth
I have never had an issue with Sonnet…
I have never had an issue with Sonnet Insurance, though I am sure if I did, it is likely that my rating would go from "great" to "excellent". I mean, no problems at all, so it's hard to judge how their client support is. What I can say is that in my experience Sonnet is affordable and reasonable and generally speaking they have my trust for now.
Insurer: Sonnet
By: Mark
The turn around on claims is so quick
The turn around on claims is so quick! I love that you can text Figo to ask questions as it makes it much easier to talk when you’re at work. The customer service team is always so sweet and helpful! We recommend Figo to all of our friends!
Insurer: Figo
By: Dani
Amazing!
Simple, quick and so far so good. No surprises or hidden fees, highly recommend to anyone.
Insurer: Sonnet
By: Ben Harati
I have had Trupanion for my dog since…2011
I have had Trupanion for my dog since the day I brought him home as a puppy! My premium was $33.00 and I had FULL coverage with a 0 deductible. My baby meant the world to me. They advertised as NOT raising the rates as your dog gets older! HA!!! I am sitting here with yet another premium increase notice. This time from the crazy already $109.00/mo to $139.00 mo. My dog has had 6 claims in his almost 10 years that they paid a total of $914.92. The cost of premiums alone for next year would total $1668.00! I feel like an absolute FOOL! I do not know what happened to this company, but I am at wits end! You see how much his premium has increased over the years and I have had to decrease his coverage and increase my deductible to keep it even at THAT point! BEWARE!!!! EDIT: Trupanion already responded with stock answer that they have given me every year. That costs have gone up in my geographic area. Well...I was in the same geographic area when I gave all the information provided. I have never moved. My dog has never been ill, yet alone severely ill. And again, for them to give the “ story” that they don’t charge more as the dog gets older, but then to give the EXCUSE that other COSTS have gone up, when I haven’t accessed ant services...is just that. A story. I also went on the website and looked at what cost would be to insure puppy with exact coverage, and while not much less... it is less. So why are they charging me more when they know exactly the health of my dog? Again, a scam.
Insurer: Trupanion
By: Aimee
Pets Best Is Really Best
I am so happy with Pets Best. My dog has needed more care than I anticipated when I got her as a puppy, and I am thankful every day for excellent pet insurance that makes it possible to give her what she needs.
Insurer: Pets Best
By: SAMANTHA W
Sonnet is fast
Sonnet is fast, efficient and well priced.
Insurer: Sonnet
By: Ross Cable
Impressed with the ease of receiving…
Impressed with the ease of receiving insurance but would love to see a break down of the coverage like most other companies. I am surprised that you are not requiring information on heating such as the W.H.E.T. inspection on homes with wood burning stoves or inserts. Also would like to see paperwork associated with coverage for my file and proving a hard copy for those that do not have access to a printer or a computer. I see you can can put a copy on line but the details are vague. Appreciate the opportunity to review your service. After a year of coverage and perhaps a claim I can become comfortable with this unique style of insurance and request insurance for other properties I own. At this time I am hesitant and are testing the waters. Regards
Insurer: Sonnet
By: Christopher