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The application and claims process is clear and seamless, and timely.

It’s so easy to submit a claim and get get reimbursed the expenses incurred towards Luna’s surgery and hospitalization. During our traumatic times, pet insurance provider did a wonderful job in processing our claim.

I have come to rely on Trupanion's Customer Service for excellent service no matter the situation. Folks there are calm and well-informed so they can answer questions and process claims effectively. Their courtesy is seldom found among others in their line of work. Many cheers and thanks for handling the variety of questions and claims I have had so kindly and efficiently.

I purchased this insurance for Luna as soon as I got her home from the breeder. The entire process was very simple and I loved that I could pick a plan to fit my needs for Luna. It’s been a year now and I’ve sent in several claims and they were very quick to respond and direct deposit is the way to go. Highly recommend PETS BEST thank you for helping me keep Luna healthy

I love the interaction with the bot. It took me through everything step by step. The bot was intuitive when it came to the tests!!!

I had an unexpected emergency operation for my dog Scott, after adopting him in 3 days. The procedure cost me $4000. It was after that unfortunate experience; I started to look for a pet insurance company. After extensive research I decided on Lemonade, so far, it’s everything I expected in a pet insurance company. Please note this review is based on standard physical and vaccine shots.

everything done by email; claim was paid by check. have all pdf documents from vet to make claim.

The staff are pleasant and helpful with details. The claim is processed quickly.

Stay as far away from this insurance as possible, excuse after excuse for why a claim is not paid! Spent over $10,000 on vet bills and was only reimbursed $300, total scam! Takes forever to get a claim paid too, 2 months plus!

ASPCA Pet Insurance is by far the best I have ever had. I purchased pet insurance for my dog and my cat the first day that I brought them home. You never know what can happen to your animals. What you do know is a veterinary bill will always be high. Unfortunately my dog developed severe allergies. Our pet insurance has covered the cost of all of his allergy, testing, his allergy medication and a main portion of his visits. It also covers a large portion of his prescription dog food. The reimbursement into our bank account is easy and so very helpful. Our cat at just one year old developed urinary crystals in his urine. He now has to be on a prescription cat food for the rest of his life to control this issue. After purchasing the prescription, dog food and cat food, I submit my receipt to ASPCA pet insurance and within two days I have a reimbursement in my bank account. I have saved thousands of dollars over the past two years between my dog and cats vet, bills, medication‘s and prescription foods. If I can give you one piece of advice, it would be to purchase pet insurance for your cat or your dog from day one. Most plans don’t cover pre-existing conditions. The small monthly payment to have pet insurance will be well worth it in the long run. You might not see it initially, but down the road as your pet gets older and things come up, and they always come up, you’ll be happy to have this insurance plan. Thank you ASPCA insurance. You really do care for our pets and their owners!