MetLife was the Silver Lining
After 48 hours of diarrhea from both of our 6-month-old French Bulldogs, we had to bring them in for an emergency evaluation. After spending $3,000 and a 7-day course of pre-biotics, they are now back to normal. The positive aspect of this situation is MetLife Pet Insurance. We have always had insurance for our previous pets with other providers, but they all pale in comparison to MetLife. The process for submitting a claim was so efficient that it was almost hard to believe it was that simple. I filled out the claim form online, attached the detailed treatment receipt, and received confirmation of the claim receipt within 1-2 days. We were then reimbursed within 7-10 days. I highly recommend MetLife to anyone in the market for pet insurance.
- INSURER:
MetLife
- POSTED: 12/08/2023
- BY: Evora
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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Very Responsive Service
Our rescued cat has required bladder stone surgery and prescription food to keep her healthy. Response to claims has always been quick and claim submittal couldn't be easier.
- INSURER:
MetLife
- VETERINARIAN:
Torrey Hills Pet Hospital, John Foltz, DVM
- POSTED: 12/08/2023
- BY: Craig
- BREED: American Long Hair
- AGE OF PET: 7 - 10
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I Could Not be More Pleased
I had never had pet insurance before, and the ease of navigating the process with Metlife Pet ... was so smooth. Submitting the documents , awaiting the processing and receiving the payment. Metlife Pet Agents are very helpful and professional when you reach out or chat... so if I could give them 10 stars I would.... Insurance for pets nowadays, is not a luxury, it is truly necessary.... and I feel much more comfortable, having Metlife Pet in my corner for that unexpected emergency.
- INSURER:
MetLife
- VETERINARIAN:
VCA Simmons
- POSTED: 12/07/2023
- BY: Patricia
- BREED: English Cocker Spaniel
- AGE OF PET: 0 - 3
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Terrible experience
My cat became seriously ill and was hospitalized at Tufts veterinary hospital who did everything they could save her but she passed away. Months later I received a call from MetLife about another matter but was told by the agent O could file a claim which I did. They asked for more info, I provided it. Then they denied the claim because it wasn’t filed within 90 days. They all knew when it happened and kept encouraging me to continue only to process and deny the claim. Trust me when my beloved cat passed away unexpectedly I was not thinking “oh, I better file a claim for within 90 days”. Terrible on MetLife’s behalf.
- INSURER:
MetLife
- POSTED: 12/07/2023
- BY: Denice
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Outstanding company to deal with
Not only was the MetLife pet policy more than competitive than other quotes I received, and in most cases less, but their coverage for both preventative and health is extensive. Additionally, I saw a vet for our puppy on Tuesday, easily completed the claim on their mobile app, but was reimbursed by Thursday.
- INSURER:
MetLife
- VETERINARIAN:
Stonecrest Animal Hospital
- POSTED: 12/07/2023
- BY: Bob
- BREED: Boston Terrier
- AGE OF PET: 0 - 3
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Dr.
Great insurance. Fast and easy claim process.
- INSURER:
MetLife
- POSTED: 12/06/2023
- BY: Candido
- BREED: Shepherd
- AGE OF PET: 7 - 10
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Pet Insurance
I was not sure if I chose the right insurance Company for pet insurance. I was a little skeptical. My dog got sick and I had to take him to urgent care, it was not cheap. Submitting the claim online was so easy and it was approved in no time. I am very happy with it and will stay with Metlife. Thank you.
- INSURER:
MetLife
- POSTED: 12/01/2023
- BY: Monita
- BREED: Bichpoo
- AGE OF PET: 7 - 10
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Exceptional coverage
I was skeptical about getting a pet insurance thinking that when I need to file a claim it will be a frustrating experience and a headache to get any claim approved. I was impressed how easy it was and the refunds were fair and as promised when I first registered.
- INSURER:
MetLife
- VETERINARIAN:
Lange Animal Hospital
- POSTED: 11/30/2023
- BY: Isabelle
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: Over 11 years
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Excellent service
Excellent service, app is easy to use
- INSURER:
MetLife
- VETERINARIAN:
San Benito veterinary center
- POSTED: 11/29/2023
- BY: Debbie
- BREED: Tabby
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: Evora Heard
After 48 hours of diarrhea from both of our 6-month-old French Bulldogs, we had to bring them in for an emergency evaluation. After spending $3,000 and a 7-day course of pre-biotics, they are now back to normal. The positive aspect of this situation is MetLife Pet Insurance. We have always had insurance for our previous pets with other providers, but they all pale in comparison to MetLife. The process for submitting a claim was so efficient that it was almost hard to believe it was that simple. I filled out the claim form online, attached the detailed treatment receipt, and received confirmation of the claim receipt within 1-2 days. We were then reimbursed within 7-10 days. I highly recommend MetLife to anyone in the market for pet insurance.