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Great Customer Service
My 7 month old lab/boxer was spayed/microchipped about a month after I got Embrace pet insurace for her. The claim was processed and reimbused within 2 weeks of submittal and representatives followed up once I submitted my claim, once the check was sent, and to verify I received it. It was very fast and easy experience.
Insurer: Embrace
By: Jeff
Diego and the bag of raisins
I never considered medical insurance for my cat. But during her life, she has needed bladder surgery; daily injections for diabetes; daily medication for a thyroid condition. I have spent tens of thousands of dollars on her over the course of her 18-year life and fortunately, she's still going strong. But when my daughter brought a tiny puppy home from her semester abroad in Baja, Mexico, (he came here legally, through customs, with a vet's approval and the proper shots.) But I knew if I was going to keep him, he would have to be covered by insurance. Because Diego was born in a swamp and was starving, he is a little food-obsessed. I guess the fear of starvation never goes away. At the beginning, we came home more than once to find broken dishes and bowls and lots of missing food. So now we are very careful to keep things in the kitchen out of his reach. Unfortunately, sometimes I don't get everything as far out of the way as necessary. I knew when I got home from a morning exercise class a couple months ago and saw an empty raisin bag on the floor I was in trouble. It was a 2.25 lb. bag from Costco and when I left it had been almost full. Fortunately I knew raisins and grapes are incredibly poisonous to dogs, so I immediately called my vet. They made me call Animal Poison Control, who gave me a case number and told me to get Diego to my vet as soon as I could. I know now it was a serious emergency and that if I hadn't acted quickly, Diego most likely
Insurer: ASPCA
By: Anita
not happy
I have had a less than good experience, although I was able to provide proof of a non pre existing condition claim, I later found that the 100.00 deductable, was to be charged on a condition by condition basis, not a one time deductable. This only serves to reinforce my dis trust of insurance companies. n addition the actual office call is never covered only some services. If their is a detail you miss, you are stuck. These claims by the way were only a few hundred dollars. So of my enrollment and monthly payments for six months, I received far less money than I ever paid, in It would have been better to bank it each month
Insurer: Trupanion
By: Roger
not happy
I have had a less than good experience, although I was able to provide proof of a non pre existing condition claim, I later found that the 100.00 deductable, was to be charged on a condition by condition basis, not a one time deductable. This only serves to reinforce my dis trust of insurance companies. n addition the actual office call is never covered only some services. If their is a detail you miss, you are stuck. These claims by the way were only a few hundred dollars. So of my enrollment and monthly payments for six months, I received far less money than I ever paid, in It would have been better to bank it each month
Insurer: Trupanion Canada
By: Roger
Quick and Courteous!
Recently I submitted my first claim to Embrace. Only a few weeks later I received confirmation that my claim had been processed and I would be reimbursed within 1-3 business days. In addition, throughout the process the claim representative was very prompt in returning my questions and was quick to clarify issues which presented roadblocks to reimbursement.
Insurer: Embrace
By: Alexandra
Outstanding Customer Service
I'm new to Healthy Paws and haven't filed a claim yet, but I have to say that their customer service is outstanding. An issue came up with my billing and not only was I contacted immediately, the customer care I received was pleasant, professional, and helpful. I would recommend Healthy Paws to anyone and everyone interested in pet insurance!
Insurer: Healthy Paws
By: Leslie
this is the best insurence company ive ever seen.
If it wasent for your company many people would lose there loved ones.pets to me are like part of my family. and more so like my kids.If any thing were to happen to my jasper i would just die.but because of this wounderful company i never have to worry about that cause thell be there with me right through it all with my baby. so if your looking for the best insurence its right here thank you Trupanion.
Insurer: Trupanion
By: sarah
this is the best insurence company ive ever seen.
If it wasent for your company many people would lose there loved ones.pets to me are like part of my family. and more so like my kids.If any thing were to happen to my jasper i would just die.but because of this wounderful company i never have to worry about that cause thell be there with me right through it all with my baby. so if your looking for the best insurence its right here thank you Trupanion.
Insurer: Trupanion Canada
By: sarah
Quick and Painless
Our 2 year old German Shepherd/Husky, Lea, started Limping for no apparent reason. We took her to the vet and the initial reaction was it was systematic of Lyme's as she had previously tested positive for the antibodies. Lea required a bunch of tests equaling about 350 dollars. We have had Pets Best since we adopted Lea but this was our first claim. I was a little worried that they would deny us because we have not yet gotten a diagnoses on Lea and are still in the treat and see stages. They processed the claim quickly, even with having to obtain more records from the vet. They paid the entire claim, minus deductible and co-pay. We couldn't be happier.
Insurer: Pets Best
By: Kirstin