154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,145 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,308 reviews

4.9
Healthy Paws

10,743 reviews

4.9
Fetch

27,420 reviews

4.9
Trupanion

62,925 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 08, 2010

Glad I did it!

My husband and I have 2 Basset Hounds. We just got married and bought a house. Money is very tight! I wanted to get pet insurance for a long time but put it off because I didn't think I thad the extra money. I did my research and knew when I did finally get them enrolled I wanted Embrace; because it got the best reviews. This past June I enrolled both of the dogs and it wasn't as expensive as I thought it was going to be. They both have full coverage and I don't have to worry about something happening to them and not being able to afford it. I like how prompt the representatives are, the fact that everything is email and I don't have to worry about calling them back and they are always very nice. I'm so glad and relieved I made the decision to enroll them!!!

Insurer: Embrace

By: Regina

Useful
August 08, 2010

Fabulous company - highly recommend!

My girl Precious(Anatolian/golden mix) had 2 mammary tumors removed, and they ended up being cancerous. Knowing I have a great insurance plan makes it easy to make the decision on her care. Over $1900 in charges, I received almost $1500 back fairly quickly. Thank you PetsBest!

Insurer: Pets Best

By: Tracy

Useful
August 08, 2010

Foxtail embedded in nose

One evening my sheepdog and I were relaxing, when suddenly without warning, he jumped about three feet into the air and began to sneeze violently. I knew that the only foreign body to produce such a clinical picture was a foxtail.I drove him to the ED, where the doctor examined him, but couldn't find the foxtail, I reluctantly took him home. The following morning, he sneezed out a blood clot. This time I took him to his regular doctor, where under anesthesia he removed the largest foxtail I had ever seen. He's been fine ever since. My medical bill was for $260.00, his ASPCA insurance covered 60%. I've have had several scares with my sheep dog, but thanks th ASPCA insurance, I don't have to worry, because I know they are there for my dog at any cost. He has been insured since he was a puppy, and I'm glad he is. I am very grateful, Thank you ASPCA you really care about animals.

Insurer: ASPCA

By: Dr.

Useful
August 08, 2010

Greyhounds are not graceful off the track!

I have been more than happy with ASPCA. Trips to the Vet are costly and when my clumsy Boys have an accident, I have been pleasantly surprised with the polite, professional and financial help we have received.

Insurer: ASPCA

By: Gale

Useful
August 08, 2010

Rapid acknowledgement of claim followed by quck re

This is the first time I have had pet insurance and I couldn't be more pleased with the services received for both of my dogs. Each time I've needed to file a claim, Embrace quickly informed me, via e-mail, of receipt of the claim and gave me an estimate of when to expect reimbursement. The two times I've made a claim, the check arrived either within that time frame or earlier. In addition, communication with office staff has always been easy and pleasant. I would not hesitate to recommend Embrace and in fact, have recently recommended them to my Vet who said she would put literature for Embrace in her office.

Insurer: Embrace

By: G.

Useful
August 07, 2010

Embrace-Extraordinary

Okay, I'm the traditional skeptic but when two collie puppies joined our household last year I decided to purchase pet insurance. The first year policy ended on July 21 and one of the dogs was injured on July 22. Luckily, the policy was on automatic renewal. The outcome? *Amazing customer service *Claim forms with pet information and insurance ID info already filled in and down-loadable as pdf files. *Exceptional turn-around time. -7/30 faxed both dogs medical hx and vet notes -7/4 EOB completed(wellness benefits reviewed, too!) -7/5 phone in direct deposit info -7/7 claims completely paid and money in bank! *$857 vet bill covered as stated at 10% copay less $100 annual deductible *annual wellness plan benefit pd full amt per dog The customer service was phenomenal that included rapid email communication and courteous HUMAN telephone assistance.

Insurer: Embrace

By: Mary

Useful
August 06, 2010

Wonderful insurance

I've had 4 claims over a 3 year period with Pets Best. It has been easy to file claims, and they have always covered the entire bill without question, minus my $75 deductible and 20% copay. Last year I got back the premium amount because of one foxtail-in-the-nose incident (ouch) and a concern that Hannah was losing weight, which necessitated blood tests. For the foxtail, I had to take Hannah to 2 different vets because it didn't look like the first vet solved the problem. They waived the $75 deductible on the second visit because it was considered the same incident. I was so pleased, this year I purchased insurance for my new (to me) second dog, Roxie. She was clawed by another dog about 10 days ago and had a big incision. Again, they covered it promptly. Unfortunately I didn't have pet insurance for Roxie when she developed nerve cancer right after I adopted her--so I paid for treatment myself. And although her policy considers nerve cancer a preexisting condition, it will cover her if she develops another kind of cancer. It's nice to have the peace of mind that the girls will be covered for unforeseen illnesses and injuries, especially as they get older. Roxie is 8 and Hannah is 11.

Insurer: Pets Best

By: Judi

Useful
August 06, 2010

Save your money and stay away!!!!!!!!!!!!!

My little dog required surgery for severe peridontal disease. If the dog did not have the surgery he would have contracted an infection and possibly die. My vet thought that this would be covered as I had done preventative steps to avoid this outcome. Short story, I have paid over $4,000 to this company and submitted a claim for $700 and was denied, even though my vet recommended the treatment. I thought I was doing the right thing by getting pet insurance but I will not do so again. I truly believe this company is not out for the interest of your pet but the almighty dollar. Interestingly enough, if my dog had sustained an injury to his mouth like break his jaw, break teeth it would have been covered. I am furious!!! What was I paying for? Please, please put the funds in a separate bank account if you are planning to insure your pet and avoid the lining their pockets. Extremely extremely disappointed. Wonder if they will contact me to thank me for the "positive" review.

Insurer: Trupanion Canada

By: Elizabeth

Useful
August 06, 2010

Very Happy So Far

I have never had pet insurance, so when I got my new purebred puppy, I researched and compared all the pet insurance policies I could find. I chose Embrace after narrowing it down to two. Embrace won out from all the great reviews and the personal emails and nice people on the telephone. Really Embrace offers more than the others and customer service is unparalleled.

Insurer: Embrace

By: C.

Useful
August 06, 2010

Thanks for quick service

Pets Best always responds quickly to my requests for payments and pay fully. Thank you for the expedient manner in which you took care of Buddy's emergency hospital visit and follow up care.

Insurer: Pets Best

By: Dennis

Useful

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