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Stay in touch very well.
Thank you for all the emails and keeping me informed about my claims. I appreciate it very much-Anne
Insurer: Embrace
By: Anne
HealthyPaws rocks!
I'm a bit of techie with very little time in my schedule for my personal to-do list, but HP's website made it fast and simple to buy the coverage for my 2 year old Westie named Lulu! Aside from the price being competitive and coverage being good, the other big factor in my decison was their Foundation programs that help promote and fund pet adoption which if you love pets, you know how much these efforts are needed. Keep up the great work!!
Insurer: Healthy Paws
By: Dusty
Happy with coverage and reimbursement!
On Christmas Eve, we ended up taking our dog, Arrow, to the emergency vet. With a house full of guests and another dog, Arrow had over eaten which lead to food bloat. Several x-rays and overnight at the vet led to a pricey bill. This was the first time we had submitted a claim for an accident/incident and had no idea how much money would be reimbursed. Upon submitting the claim, I was notified it was received and told me I should be notified within 15 business days. I had a check in about 2 weeks. They covered about 45% of the cost (based on our plan). Just this week, they checked in on Arrow. That personal touch goes a long way with me.
Insurer: Embrace
By: Stephanie
Healthy Paws Inspires Trust!
We recently enrolled with Healthy Paws and were so impressed to find a company that treated us so special. When we were enrolling our dog, Bentley, we found their customer service group to be very informative and friendly, clearly outlining everything that was covered along with those things that were not covered. They went out of their way to make sure that we understood what we were getting. There were no pushy sales tactics, just people that really cared about Bentley and us being protected. We hope that Bentley is never sick and never has to use this insurance but if something bad happens we trust that they'll be there for us.
Insurer: Healthy Paws
By: Breanna
Best investment made as a pet owner!
I adopted two Bichon Frise pups in March 2006. While in the vet's office one day, I picked up an ASPCA brochure on pet health insurance. It sounded like a good idea, but I was skeptical that it would be worth the cost. In October 2010 the male Bichon snapped the ACL in his left hind leg and had to have immediate surgery - estimated cost $1100. I saved the itemized bills from the surgery and the follow-up care, went online and printed a claim form, and mailed the package to the insurance company. Within four weeks of mailing the package, I received a check for $654 of the approximate $1100 bill. I suddenly realized that purchasing pet health insurance was the best investment I had made since becoming a pet owner. Not only did it provide peace of mind for me, but it made it financially possible for my pet to receive the best quality of care needed as a result of the accident. I am proud to be an ASPCA customer and to recommend ASPCA Pet Health Insurance to every pet owner who values the health and well being of their pets.
Insurer: ASPCA
By: Ann
we cancelled
We discussed covered details on the phone with a rep in detail before we purchased; the info proved not to be true. When we made a claim they kept finding reasons not to cover....after we addressed the first one they then came up with another that we not ever mentioned. We thought it was a scam not to pay a claim.
Insurer: ASPCA
By: dissatisfied
AKC Insurance Equals HUGE Let DOWN
I am very disheartened with what I thought was a respectable insurance provider. The AKC has only provided disproportionate premium increases and not provided a practical product. You pay over a $1,000 dollars in annual premiums on the Wellness Plan; yes they will reimburse you after the deductible for heartworm, annual shots. This does not offset the despicable reimbursements (if any) being with the AKC insurance. They lose submitted claims, the customer service is rude, they pay on a fee schedule which is something unrealistic, and won’t cover hereditary conditions or arthritis, and the processing of the claim is sluggish. The frustration you undergo is incredible being with this provider. I have cancelled this insurance and so glad I did. Now my sweet baby is covered with Embrace, a provider that actually provides customer service, GET THIS even hereditary conditions, arthritis, allows you to customize the plan, reimbursements not based on a fee schedule and you select the percentage of reimbursement, no “per incident” deception as the AKC has – that is a huge one – so watch out for that! ABOVE ALL – my new carrier communicates with experienced professionals who are thoughtful, attentive, considerate, compassionate kind as well as timely claim processing, and well-informed staff. I had many an experience with the AKC insurance. I was with the AKC for 5 years so I speak with experience on how dreadful they are as an insurance provider. My advices to anyone w
Insurer: AKC
By: Fritz
Great Insurance
People laugh when I tell them I have pet health insurance but we laugh last!! After purchasing our first puppy who was sick every time we turned around we started looking for insurance to help cover his vet cost. Of course when we got the insurance he started to be healthy once again. Then on Christmas Day he was playing and broke a toe nail and we discovered a lump in the back of his neck. We were at the vet 3 days later and surgery was done to remove the tumor and thanks to Trupanion they covered 90% of this bill. After all was said and done we only had to pay $53.50 for his surgery instead of the full amount. Love this company and I tell everyone I can about them!!!!!
Insurer: Trupanion
By: Tank
Great Insurance
People laugh when I tell them I have pet health insurance but we laugh last!! After purchasing our first puppy who was sick every time we turned around we started looking for insurance to help cover his vet cost. Of course when we got the insurance he started to be healthy once again. Then on Christmas Day he was playing and broke a toe nail and we discovered a lump in the back of his neck. We were at the vet 3 days later and surgery was done to remove the tumor and thanks to Trupanion they covered 90% of this bill. After all was said and done we only had to pay $53.50 for his surgery instead of the full amount. Love this company and I tell everyone I can about them!!!!!
Insurer: Trupanion Canada
By: Tank