154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,145 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,308 reviews
10,743 reviews
27,420 reviews
62,925 reviews
21,417 reviews
Category with most reviews
This chart shows the distribution of review categories.
VERY Disappointed in Pets Best
At the present time I am very disappointed in the service fromn Pets Best. For one thing ...do not like to leave messages and think a live person to talk to would be an obligation of the company for their customers. Would like to discuss the decision of claim.
Insurer: Pets Best
By: Jane
Excellence in Customer Response
I have been extremely impressed by the response to my phone inquiries for information and assistance. The staff has been clear, concise and supportive. The claim service is second to none!
Insurer: Embrace
By: Carl
great customer service!
So far I had only one claim after my deductible and everything went very smooth! The customer service is outstanding and very responsive. The claim money after Co-Pay was deposited quickly into my bank account! So far I am very happy with Embrace Health Insurance! I hope we won't need it again but it sure gives some peace of mind to have it in place!
Insurer: Embrace
By: Cindy
So glad I bought it
My saint Bernard has had two gastric surgeries, pneumonia, and hypothyroidism. I have had good experiences with the customer service, only one claim quibble, and everything else paid back to me promptly after the claims were filed. We have had over 10,000.00 in vet bills in two years, so I am renewing and probably upgrading from essential plus to wellness. I wish I had done this from the start, since all things cost so much more with giant breed dogs.
Insurer: AKC
By: Linda
As Advertised.
I purchased your insurance on both of my Irish terrier pups, male & female littermates. Healthy and no problem for about two years, and then things started to happen. Baxter developed auto-immune disease, almost lost him. My vet took over, and after various heavy medications and tests, he recovered. Pets Best paid 80%, as advertised. He later developed an intense allergy, itched everywhere. After Tests and medication, he is well on the way back to normal. Pets Best paid 80%, as advertised.Maggie, our girl dog planted a kiss on me, and I noticed bad breath--highly unusual. I looked inb her mouth, and found a yellow tooth, and discolored gum above it. The vet found a busted tooth, had to be pulled. Thc claim is currently in process, but I habve no doubt that it will be paid 80&, as advertised. It would be foolhardy to own a dog without Pets-Best Insurance--my opinion. Thank you.
Insurer: Pets Best
By: Dale
Cooper and his stuffies
I am so glad we have Healthy Paws Insurance for our dog. When Cooper mysteriously started vomiting we had to make an emergency trip to the animal hospital. It was comforting to know that we didn't have to turn down any diagnostic tests. He had stays, barium tests, blood tests and had to stay over night. The claim form could not have been easier to fill out. All I had to o was print out Cooper's custom form, get a vet signature and attach a receipt. That's it! I had a check within a week. So easy!
Insurer: Healthy Paws
By: Michelle
Excellent response
OUr 10 year golden was diagnosed with a torn ACL. We submitted our claims and immediately recievedconfirmation that theyhad been received and were being processed. Within two weeks we received our checks. We alos recieved courteous phone calls from Trupanion to let us know that our cliams were being processed and the checks were on thier way. The service was suberb. Having insurance gave us the confidence to select the best care for our golden. She is now a puppy again walking on four legs within five weeks. Thank you trupanion,
Insurer: Trupanion
By: margot
Excellent response
OUr 10 year golden was diagnosed with a torn ACL. We submitted our claims and immediately recievedconfirmation that theyhad been received and were being processed. Within two weeks we received our checks. We alos recieved courteous phone calls from Trupanion to let us know that our cliams were being processed and the checks were on thier way. The service was suberb. Having insurance gave us the confidence to select the best care for our golden. She is now a puppy again walking on four legs within five weeks. Thank you trupanion,
Insurer: Trupanion Canada
By: margot
74% Premium Increase
After only 1 year and a very small claim my insurance premium has increased 74%!!!! 2 months of paying this increase and they recover the cost of my entire claim. This is ridiculous!
Insurer: Trupanion
By: Zach
74% Premium Increase
After only 1 year and a very small claim my insurance premium has increased 74%!!!! 2 months of paying this increase and they recover the cost of my entire claim. This is ridiculous!
Insurer: Trupanion Canada
By: Zach