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Best is what they are...
No hassle claims processing and quick reimbursement. Customer service is excellent. Rates are reasonable. I have referred them to several friends.
Insurer: Pets Best
By: Loly
AWESOME customer service
This was our 1st time submitting a claim and I'm very please with the quick reimbursement service. The staff was very fast in responding back to my inquiries. I love that they care about ALL animals so dearly. I'm so glad Kelly Jo is a member with Embrace Pet Insurance. Thank you
Insurer: Embrace
By: Josie
Very happy customer
Embrace pays out claims quickly and explains benefits clearly. I'm very happy with the service. I wish they had lower prices, but I'm happy with the service I receive.
Insurer: Embrace
By: MJB
liers
Took my lab in for tests with specialist,bill was over 2100. trupanion paid .And now I get email raising monthly rates from 85.00 for 2 dogs to 123.00 .Called and was told they are raising rates for everbody with large dogs. My labs in only 53 pds and golden 43 pds. When I signed up told rates will not increase with age and will only increase if area where i live is more expensive. Haven't moved, but told its a rate increase for all pet owners. then why haven't they raised rates for people I referred to trupanion
Insurer: Trupanion
By: Mary
liers
Took my lab in for tests with specialist,bill was over 2100. trupanion paid .And now I get email raising monthly rates from 85.00 for 2 dogs to 123.00 .Called and was told they are raising rates for everbody with large dogs. My labs in only 53 pds and golden 43 pds. When I signed up told rates will not increase with age and will only increase if area where i live is more expensive. Haven't moved, but told its a rate increase for all pet owners. then why haven't they raised rates for people I referred to trupanion
Insurer: Trupanion Canada
By: Mary
sketchy service
Called several times--needed to file first claim. Always and only get voicemail. No human! Callback was within 2 days, but still a hassle. Filed 2 claims--one for my dog that died of cancer. That claim was paid. Other claim for bacterial infection which caused diarrhea and required meds and blood tests--nothing was paid on the claim. Very unhappy. Customer service told me didn't need any info from the vet when submitting my claims, but then both times they requested info directly from my vet, thereby delaying my claim. Really, if you are going to insist on vet records, why not insist on them at the time the claim gets filed? So much unnecessary work for everyone, and then to deny the very basics of claims--infection! I had three dogs enrolled on this plan, but now I think I am wasting my time and money.
Insurer: Pets Best
By: concerned
Great customer service and support
We switched to Embrace because we were tired of chasing our other pet insurance source. What a difference. The people are terriffic and when our four year old German shepherd was diagnosed with Cancer, and the bills started coming in, Embrace reviewed and paid them quickly. Can't ask for more than that.
Insurer: Embrace
By: Don
Very satisfied customer :)
This was my first time to reimburse and it was a good experience. Everything went smoothly and nothing got delayed. Really glad I was able to get this insurance for my dog.
Insurer: Embrace
By: Cindy
Excellent Insurance
I really love this insurance and have advised my vet's office multiple times to spread the word. I have an English Bulldog which is prone to breed specific illnesses and this is the only insurance I could find to cover him. I get 90% of the money back for all covered things and it is very hassle free. The fact that I can fax my claim and have the money within a week is another thing I am great full for. The only thing I'd like is if the actual vet exam was covered if the exam is for an illness or something other than a typical visit.
Insurer: Trupanion
By: Ashley
Excellent Insurance
I really love this insurance and have advised my vet's office multiple times to spread the word. I have an English Bulldog which is prone to breed specific illnesses and this is the only insurance I could find to cover him. I get 90% of the money back for all covered things and it is very hassle free. The fact that I can fax my claim and have the money within a week is another thing I am great full for. The only thing I'd like is if the actual vet exam was covered if the exam is for an illness or something other than a typical visit.
Insurer: Trupanion Canada
By: Ashley