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Great Claims Service
Our dog Niko was hit by a car a week ago. The Trupion team was excellent and handling our calls / claims. They were so understanding and compassionate with Niko's accident. They processed the claim within days and kept us informed by email every step of the way. We've never had to put in a claim and hope never to put one in again however dealing with Trupanion was excellent. I'd recommend them to anyone looking for pert insurance. Great company, great people!! Bruno and Maria Panzica
Insurer: Trupanion
By: Bruno
Pet INsurance
are dog had plurals effussion and tumur in the lungs.trupanion was there all the way.
Insurer: Trupanion
By: Randy
Pet INsurance
are dog had plurals effussion and tumur in the lungs.trupanion was there all the way.
Insurer: Trupanion Canada
By: Randy
Review claims in a timely manner
Handled claims quick.
Insurer: ASPCA
By: Lynda
very good
I have a six month old yellow lab. I had no idea she would come up with the medical problems she has had. My puppy has had three different claims due to giardia, hip dysplasia, and ingestion of chocolate. I have been very pleased with the prompt processing and payments made by trupanion. I hope she grows up without any more problems but im very grateful for my pet insurance because i love her enough to provide the care she needs.
Insurer: Trupanion
By: DeeAnna
very good
I have a six month old yellow lab. I had no idea she would come up with the medical problems she has had. My puppy has had three different claims due to giardia, hip dysplasia, and ingestion of chocolate. I have been very pleased with the prompt processing and payments made by trupanion. I hope she grows up without any more problems but im very grateful for my pet insurance because i love her enough to provide the care she needs.
Insurer: Trupanion Canada
By: DeeAnna
As Usual, The Best
We appreciate the prompt responses we receive from Embrace. As I've mentioned before, we own a dog grooming shop in Florida and always refer customers to your company. I hope some take advantage.
Insurer: Embrace
By: Ilene
Make a sad puppy HAPPY again!
In March 2011 our 10 month old Lab/German Shepard puppy started having loose stool and slight lack of appetite. After about 3 days of this, I took her to the vet and took an exray to make sure she hadn't eaten anything that she shouldn't, no she did not. He also took some blood. Her tests came back fine so he treated her for colitis (bad spelling, sorry). She was on antibiotics for a while and white rice and grilled chicken diet for about a week. Once her stool was solid we slowly added back dog food. She has been fine since. We submitted all the forms to the ASPCA insurance and they paid the claim according to our contract. Well worth having the insurance for the peace of mind, especially with a curious puppy. Thank you ASPCA. Debbie Londeck
Insurer: ASPCA
By: Debbie
A year of great service and quick refunds!
I have been with Embrace for just about a year. I have a black lab puppy that I got when he was 8 weeks,and since that time he has had some serious stomach problems due to allergy issues and we have spent a lot of time at the vet and the emergency room. Every claim I have submitted has been handled very quickly, and each explanation and refund has been exactly as I expected per my policy. The customer service team is very responsive to both calls and emails that I have initiated, and questions that I have had have been answered to my satisfaction. I expect there will be some changes to coverage/refunds in the next year, if the allergy issues continue, as they could become a "pre-existing condition" once the policy renews. However, I understand that this is common with most pet insurance, and my overall satisfaction with Embrace will keep me renewing year after year even though "pre-existing" conditions will not be covered.
Insurer: Embrace
By: Jennifer
FAIR AND HONEST
I HAVE SUBMITTED 2 CLAIMS FOR MY PETS. I HAVE A BEAGLE AND A ROTTY. ASPCA HAS PAID ALL CLAIMS FAIRLY AND QUICKLY. I FEEL THAT IT IS A GOOD INVESTMENT. I LIKE THAT THEY DO NOT PUT A CUTOFF ON YOUR DOGS AGE AS MY PETS ARE 8 AND 9 YEARS OLD. I AM VERY SATISFIED AND WILL CONTUNUE AS LONG AS I CAN TO GIVE THIS BENEFIT TO MY DOGS. CUSTOMER SERVICE REPS HAVE ALWAYS BEEN VERY HELPFUL AND KNOWLEDGEABLE
Insurer: ASPCA
By: KEN