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Providers with highest rating

Embrace

20,313 reviews

4.9
Healthy Paws

10,746 reviews

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Fetch

27,427 reviews

4.9
Trupanion

62,944 reviews

4.8
Nationwide

21,417 reviews

4.8

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August 17, 2011

Ruger

Our experience with Trupanion has been amazing. My beloved 2-year old black lab, Ruger, was admitted to the hospital with pneumonia. After further exam, the vet found a large mass in his abdominal cavity. Ruger needed immediate surgery, which lasted 2.5 hrs. The vet found 3 different fox tails that had made their way through Ruger's esophagus and into his abdominal cavity. He also had part of a lung removed. Fox tails are HORRIBLE!!! And, with a hunting dog, how do you avoid them?? 3 weeks after surgery Ruger started to have complications, and 5 weeks from surgery there was nothing more that the vets at our hospital could do for him. We had to say goodbye to Ruger. I want to thak Trupanion for giving Ruger that extra month to be with us and to give him a fighting chance. Otherwise, we would never have been able to afford the hospital bills,, which, by the way, have totaled over $15,000!! Thank you Trupanion for all you did. And, we now have a new black lab make puppy that is Ruger's brother, and yes, he too will be insured by Trupanion!

Insurer: Trupanion

By: Cindy

Useful
August 17, 2011

ASPCA Does Exactly What They Say

I have had no problems with ASPCA dog insurance. They do exactly what they say and in turn my dog gets the medical treatments she deserves. Thank You ASPCA

Insurer: ASPCA

By: Pat

Useful
August 17, 2011

Great Insurance

My dog got a fox tail stuck in his nose. Within a week my claim had been approved and I got my money direct deposited into my bank account. What's great about this insurance is the on going care they cover after an accident. Everyone I spoke to at Pets Best has been very nice and helpful.

Insurer: Pets Best

By: Kate

Useful
August 17, 2011

Couldn't Ask For Any Better

We had two claims for our dog. Both were addressed, processed and completed within a week we had the check in our mailbox. These people are EXEMPLARY. My personal health insurance people could learn much from Trupanion

Insurer: Trupanion

By: Alan

Useful
August 17, 2011

Couldn't Ask For Any Better

We had two claims for our dog. Both were addressed, processed and completed within a week we had the check in our mailbox. These people are EXEMPLARY. My personal health insurance people could learn much from Trupanion

Insurer: Trupanion Canada

By: Alan

Useful
August 17, 2011

Pay Attention to the Fine Print

I paid for this insurance for 6 months and cancelled today. They interpret their pre-existing conditions clause very strictly. If your pet gets the same illness, ASPCA won't pay anything until after 180 days have passed since the illness was treated. I don't see the point of a pre-existing clause at all. Our government is about to get rid of pre-existing clauses for humans so why should this apply to our pets? Another kicker is the $100 annual deductible. It took them 2 months to process my claim because they were requesting information from the vet. I waited 2 months and they didn't help pay anything due to pre-existing conditions. Overall, I wouldn't recommend this insurance to anyone. It's just a waste of money and a lot of stress.

Insurer: ASPCA

By: Emerald

Useful
August 17, 2011

Pet Insurance

They always handle the claims in a reasonable amount of time and clearly show what is covered and not covered in your EOB after the claim is processed. The only problem i have is that they never have covered over 50% of the vet bills. I would recommend the coverage overall.

Insurer: ASPCA

By: Natalie

Useful
August 17, 2011

Trupanion, a good insurance option

Our pet has been insured with Trupanion since we moved to the USA 6 months ago. We did some research and decided that it was a good option. Today we know that it was the best option because we received an excellent service after our Yorki swallowed something and got intoxicated.After submitting the claims, we started receiving e-Mail confirmations with the status and they contacted directly our vet to get the medical records. We received the reimbursment in lees than two weeks. I received my reimbursment checo in less than two weeks.

Insurer: Trupanion

By: Elsa

Useful
August 17, 2011

Trupanion, a good insurance option

Our pet has been insured with Trupanion since we moved to the USA 6 months ago. We did some research and decided that it was a good option. Today we know that it was the best option because we received an excellent service after our Yorki swallowed something and got intoxicated.After submitting the claims, we started receiving e-Mail confirmations with the status and they contacted directly our vet to get the medical records. We received the reimbursment in lees than two weeks. I received my reimbursment checo in less than two weeks.

Insurer: Trupanion Canada

By: Elsa

Useful
August 16, 2011

Good Customer Service!

I really appreciate the follow up I've received from ASPCA in regards to insurance reimbursement claims I have submitted over the years. The are quite prompt in responding and make the claim process quick and simple (email/fax/mail). In my experience, it has been well worth investing in insurance for our little Norfolk Terrier, who has needed route or emergency care on occassion.

Insurer: ASPCA

By: Felicia

Useful

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