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Reimbursement of claims on time efficiently
Embrace has been very dependable for working out with me on paying special attentions on all emergency situations and reimbursing my med bills very effiently and on time which I very much appreciated and helped to ease off my stress level so that I can attend fully to my pet's needs with peace of mind. Thank you Embrace and all the staff for being so supportive of my situations. As I see my dog Fabio gaining back his robust self again, I know Embrace had played an important role in our healing process. Thank you Embrace for being there with us!
Insurer: Embrace
By: Marina
Great Service & Reimbursements
I have dealt with a few pet insurance companies, and Embrace is the best one that I have used. You can customize your coverage. But best of all, they honor the invoice cost and do not try to reimburse you a small percentage of what you have to pay the vet. I would whole heartedly recommend them to anyone.
Insurer: Embrace
By: Holly
Disappointment
thought insurance would cover more... have had insurance for more than 2 years and this is first claim.. i have to appeal because i believe more should have been covered Had vet bill of over $880 none was reimbursed... RJKISS
Insurer: Embrace
By: RJKISS
Corn cobs and Berners don't mix!
Murfy, my 27 month Berner ingested three 1" chunks of corn cob and they had to be surgically removed. He was hospitalized for two days and the final bill came to slightly more than $4000. of which Trupanion covered $3022. (We have $500 deductible.) The vet preauthorized the claim so we were not forced to pay the total amount upfront and then wait for reimbursement. The initial exam and diagnosis took place September 11 and the cheque was in the mail to the vet by Sept 16. In my opinion this was exceptional service and gave me great peace of mind to know Murfy was taken care of no matter what the treatment and cost was not an issue.
Insurer: Trupanion
By: Tracy
Corn cobs and Berners don't mix!
Murfy, my 27 month Berner ingested three 1" chunks of corn cob and they had to be surgically removed. He was hospitalized for two days and the final bill came to slightly more than $4000. of which Trupanion covered $3022. (We have $500 deductible.) The vet preauthorized the claim so we were not forced to pay the total amount upfront and then wait for reimbursement. The initial exam and diagnosis took place September 11 and the cheque was in the mail to the vet by Sept 16. In my opinion this was exceptional service and gave me great peace of mind to know Murfy was taken care of no matter what the treatment and cost was not an issue.
Insurer: Trupanion Canada
By: Tracy
My first experience has been great
I joined Healthy Paws about a year ago, based on reviews from this site. We have a 1 1/2 year old mini-Dachshund. He had to go to the vet 3 times over the past several months for different problems. All were resolved, and he's healthy. I processed all three claims at the same time -- my first time submitting a claim. I found the process very good, and their claim response very prompt. Being the first submission, it took some time to gather all the paperwork of my dog's medical history. Fortunately, there were no preexisting conditions on my claim. I've read to many horror stories. Healthy Paws reimbursed me withing a couple of weeks, and at the amount I expected. I couldn't ask for anything else at this point. I may change my tune later if they hike up my rates significantly, but so far so good. I would recommend them for sure.
Insurer: Healthy Paws
By: David
I would recommend Embrace
This is the second claim we have had to make this year for Fenway - who had 10 kidney stones!!! Embrace was great about communicating where we were in the process; they let me know about delays and that they didn't forget us. They also have direct deposit which made the process much easier as well. What I really liked was after our first claim - someone emailed me a week later to check on Fenway and see how he was feeling!
Insurer: Embrace
By: Randi
Trupanion is the best decision I made for my pet!
My dog Sophie recently had surgery for a congenial disease in her hip. Her surgery was going to cost me $2600, but with Trupanions help I and only paying $200. Trupanion was very helpful with any questions I had about her coverage. The first time I spoke with a representative from Trupanion they were able to tell me what kind of coverage was best for my dog's breed and what congenial diseases I should cover just incase. Thanks to the background information the representative was able to give me about my dog, she was able to get the surgery she needed to make her better!I recommend Trupanion to anyone with pets they love, Trupainon shows true support and really cares.
Insurer: Trupanion
By: Suni
Trupanion is the best decision I made for my pet!
My dog Sophie recently had surgery for a congenial disease in her hip. Her surgery was going to cost me $2600, but with Trupanions help I and only paying $200. Trupanion was very helpful with any questions I had about her coverage. The first time I spoke with a representative from Trupanion they were able to tell me what kind of coverage was best for my dog's breed and what congenial diseases I should cover just incase. Thanks to the background information the representative was able to give me about my dog, she was able to get the surgery she needed to make her better!I recommend Trupanion to anyone with pets they love, Trupainon shows true support and really cares.
Insurer: Trupanion Canada
By: Suni
Thanks Trupanion!! you were amazing!
Trupanion was amazing handling my puppies medical bills. I loved the face they would email me once they got the bill and then email me again letting me know everything was approved and they were mailing me the chq. Unfortunatily my puppy did not survive and passed away due to a narrow trachea. Only had him in my life for 3 weeks. they were the most amazing 3 weeks of my life with this little guy. Trupanion you were amazing and when the time is right and i get myself another puppy i will be getting my pet insurance from you!!!! thanks for the great survice!!!
Insurer: Trupanion Canada
By: Shelly