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Absolutely UNBELIEVABLE Service!!!
It can not get any better than Healthy Paws!! I submitted my claim via email at 2 p.m. on Wednesday. The next day, at 8:15 a.m. I receive an email stating that the claim was processed and the check is on the way!!! This is not a one-time event either! My other claims, sent by mail, also had an outstanding turn-around time. The customer support team is also very friendly, caring, and supportive. No need to shop around . . . this is the best!!
Insurer: Healthy Paws
By: Dennis
Working for me & my pup!
I've had ASPCA Pet Insurance for my dog over several years now, and we're quite pleased with it. As our needs have changed, I've been able to get clear explanations from customer service & to keep coverage at an affordable level. And when Poko has had the occasional injury, this company has been prompt & fair with vet bill reimbursements. Can't ask for anything more!
Insurer: ASPCA
By: Barbara
Best Pet Insurance by far!
I have had nothing but great experiences with Embrace Ins. Never a surprise, they have always gone out of their way to explain my dogs coverage and are more than generous. I only wish they had health insurance for people!
Insurer: Embrace
By: Judy
certainly not worth the money!!
If I weigh the premiums paid against the vet bills for covered conditions, it was definitely not worth the money. I was reimbursed a certain percentage for covered conditions, but considering the deductibles and allowed amounts, ASPCA coverage did not pay off for us even considering the fact that our dog did require more than usual veterinary care because of allowed conditions. I would not recommend ASPCA Pet Insurance to anyone for this reason and the fact that reimbursement was always greatly delayed. I also had the feeling that anytime we received reimbursement that they felt we were lucky to be getting it. Isn't this what insurance if for?
Insurer: ASPCA
By: rICHARD
Personalized Service!
My little Lucy had been throwing up and losing weight for a for a few days, so when it didn't stop, I had to take her to the vet. As it turns out, she had an ear infection and it was making her nauseous. It took her a few rounds of antibiotics, anti-nausea pills, and she was all better. I am very glad that I have Embrace coverage or the out of pocket expenses would be over $500. And that is just for an ear infection! Embrace kept me in the loop during their processing of the claims so I knew my claim was received and in process. If the claim was delayed for any reason, they would follow up with me and let me know they were working on it. I appreciate the personalized service and the peace of mind to know that with Embrace coverage, I can always take care of Lucy's needs. If anyone is contemplating insurance coverage, it is well worth it and Embrace is the best way to go. They reimburse exactly what is covered in your plan without any issues. I tell every pet owner I meet to get this insurance. I never want to have to make a decision about Lucy's health based on money. With Embrace, she is covered!
Insurer: Embrace
By: Holly
excellent service
They keep you informed on the progress and claims are processed fast. I have had other insurance and they are true to what they say. Exceed my expectations
Insurer: Trupanion
By: JAN
excellent service
They keep you informed on the progress and claims are processed fast. I have had other insurance and they are true to what they say. Exceed my expectations
Insurer: Trupanion Canada
By: JAN
Great coverage & staff!
Fairly quick claim turn around and wonderful helpful staff when you call not to mention fast replies when I emailed with questions. I couldnt be more pleased with my choice of Embrace for Maggie so far! When my vet asked who I use for pet insurance I was happy to give them the Embrace website info.
Insurer: Embrace
By: Fran
Excellent customer services ! Highly recommended
My dog got dog-attacked in Dog Park and sustained a laceration to his back leg couple weeks. We took him to the vet and they stitched him up on Saturday. I filed the claim on the next Monday, and then I got a confirmation email immediately. I was so surprised that they took a really short time to process the claim. I already received a reimbursement check from Healthy Paws yesterday. I greatly appreciate their fast services and their thoughtful e-mail. I highly recommended Healthy Paws Insurance.
Insurer: Healthy Paws
By: Betty
Great Service & Honest Company
Healthy Paws processed my claim quickly, easily, with no problems or red tape. They are always courteous and well-informed. You can tell the customer service reps take good notes because they are always up to date with a particular issue when you call or email. The follow-ups are a nice touch, too. We all have to deal with insurance - with our cars, homes, lives, etc. It's very reassuring to have found a company that sticks by their word, plain and simple. There were no surprises with our claim. We sent in our cat's sparse, prior medical history (vaccines and neutering) at the time of the accident, and had our vet forward the documents for the surgery they had to conduct on our cat. That's it! Within a couple weeks, I had my check. I would wholeheartedly recommend Healthy Paws based on my experience.
Insurer: Healthy Paws
By: T.