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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

233,271 total


Most selected providers in "October, 2025"

This chart shows the distribution of the most selected pet insurance providers in October, 2025.

Providers with highest rating

Embrace

20,258 reviews

4.9
Healthy Paws

10,657 reviews

4.9
Fetch

27,312 reviews

4.9
Trupanion

62,759 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 18, 2012

The best

I have had so many things go wrong with my dog in the last 6 months....I had to pick a claim amount but I am not reviewing any specific claim, so I just chose a random amount. Before this year I thought Embrace was a waste of money. But I have so far had over $1500 refunded to me which is a BIG DEAL and who knows what the future holds, my dog is only 7. They are SO easy to deal with, just fax a simple form in, and get a check within weeks. I have yet to have them refuse anything even though I feel like I am faxing over forms every week (lets hope that stops). I only wish they had human health insurance!!! Consider it, Embrace! This is my third review and likely my last because I am just repeating what I have said before.....don't even consider another company!!!

Insurer: Embrace

By: J.

Useful
January 18, 2012

Kept usinformed and quick determination

This was the first time we submitted an illness claim. We were away from home and our dog had dermatitis (hot spots). We were able to go to a vet of our choice. Since this was our first claim we needed to submit a health history from previous vet visits. We requested records be sent to Embrace from our vet and the Embrace representatives kept us up to date on the status of those records. Once they were all received, the determination was made the next day. We are very pleased with the professionalism, communication and resolution of our claim.

Insurer: Embrace

By: Mary

Useful
January 18, 2012

Great Service!

PetsBest has given me great service and I am a very happy customer. My claims were processed fast and easily, and I could focus on taking care of my furry friend when she needed it most knowing the bills would be paid. I highly recommend them!

Insurer: Pets Best

By: Karen

Useful
January 18, 2012

excellent service

Maggie has lameness of her left front leg Cause unknown as of yetTrupanion has covered her adequan injections,her Xrays, and her blood work. We are very pleased with Trupanion's service to us. We continue to investigate the cause of Maggie's lameness and she has an appointment with an orthopaedic specialist Jan.30/12 and hopefully we will find the cause and hence commence treatment soon.

Insurer: Trupanion

By: stephanie

Useful
January 18, 2012

excellent service

Maggie has lameness of her left front leg Cause unknown as of yetTrupanion has covered her adequan injections,her Xrays, and her blood work. We are very pleased with Trupanion's service to us. We continue to investigate the cause of Maggie's lameness and she has an appointment with an orthopaedic specialist Jan.30/12 and hopefully we will find the cause and hence commence treatment soon.

Insurer: Trupanion Canada

By: stephanie

Useful
January 18, 2012

Fantastic!

I have tried many pet insurance companies through the years, and Embrace ranks at the top! Some of the prior companies I've tried would only reimburse "customary" charges - but couldn't even provide a schedule. It was a shot in the dark how much I would actually be reimbrused. I didn't need that additional concern when I was already worried about my sick pup. I am so happy I found Embrace. It is clear what will be reimbursed with Embrace. On top of that, Embrace is very prompt in claims reviews as compared to some others. Embrace provides peace of mind, exactly what a top-notch insurance company should. Bravo!

Insurer: Embrace

By: Eric

Useful
January 18, 2012

Still Amazing

Embrace is our insurer for our 4 pups. Embrace is amazing in every way. They have the BEST customer service and super speedy claim processing. I will ALWAYS recommend Embrace because they are a true PROVIDER of insurance coverage for your pets. No Gimmicks with Embrace -- THANK YOU EMBRACE -- YOU ARE THE VERY BEST!

Insurer: Embrace

By: Dee

Useful
January 18, 2012

I wish you handled my personal health insurande

My shih-tzu was diagnosed with a mass in the stomach. He was admitted to hospital for three days during the new year. The vet told me he was very very sick. The bill was almost $1,400.00. I expected a refund of about $500.00. I received close to $800.00. The claim was processed quickly and I had a check within a week. I had a claim two years ago for my giant schnauzer who had a hip replacement. Again the service from Pets Best was the best. I would recoment (I have) Pets Best to all my friends with four legged friends. Thank you

Insurer: Pets Best

By: Nilda

Useful
January 18, 2012

great service

great service

Insurer: Trupanion

By: marlie

Useful
January 18, 2012

great service

great service

Insurer: Trupanion Canada

By: marlie

Useful

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