209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Over a month, and claim is still "IN PROCESS"
Submitted a claim for my dog on March 14 for an operation to have bladder stones surgically removed. Policy confirms this procedure is covered, and It is now April 15, 30 days later, and they have confirmed all the information and required documentation to process the claim has been received - Yet the claim is still "IN PROCESS" after 1 MONTH!!!. Funny they advertise claim resolution between 5-10 business days - My calls and emails have gone unanswered. Terrible customer service. DO NOT BUY ANYTHING FROM THIS COMPANY.
Insurer: Pets Plus Us
By: Paul
My Herc
Without Nationwide I wouldn’t be able to care for my sweet pup as well as I have during some difficult medical events. Grateful for this insurance and vet care.
Insurer: Nationwide
By: Shona
Excellent insurance
Excellent insurance. I’m so glad I have this pet insurance. My dog has skin allergies and has been to the vet several times. ASPCA has processed my claim quickly. Very reliable insurance.
Insurer: ASPCA
By: Christina Barone
Finding a insurance for my poodle
I had never really knew much about insurance for pets, I alwys figured it would not be worth all the hassle! Boy was I wrong!!! Mr. Vincent my toy poodle is my very first baby ever,I was illiterate to anything that had to do with pets!!! I got him at 3 months old with all paperwork and assumed OK THIS IS IT.... once he got sick and I got a bill of 718.00 i could not believe it!!! I began doing my research and after reviewing and speaking with almost any insurance company I found, Pets Best was the only one I felt comfortable and completely at ease. They answered all my questions and stood on the phone with me for almsot an hour, exploring what would be best for my buddy. Finally they found the perfect one for us!!! Since then I've used the policy 1 time and OMG!!! that was the really the time I was truly grateful I had choose Pets Best!!!! My claim was started and taken care of within 4 days!!! My reimbursement check was sent direct deposit and it BOOM DONE!!!! they were with me evey step of the way and really cared about his wellbeing not only HIS POLICY NUMBER!!! Def the insurance to choose when getting the best for ur lifetime friend!!!! They give us unconditional why not give it back!!!! You guys r the best!!!!
Insurer: Pets Best
By: Christine
Very satisfied!
I have used other insurance companies in the past and they ended up letting me down when I needed them the most...the end of my dog's life. I switched to ASPCA with my new puppy and had a claim within a year. She had terrible allergies, an ear infection and also sagging of the neck, which is still undiagnosed. ASPCA informed me I could take her to a specialist and she would be covered. They paid me quickly and I am so happy I made the switch!
Insurer: ASPCA
By: Shirley
Expensive and necessary
Decent coverage but at a premium price. Need to improve ability to scan and email claims process!
Insurer: Nationwide
By: Howard
Nationwide pet insurance is the best pet insurance out there
This insurance is great. Costumer service is awesome. Very simple to file claims
Insurer: Nationwide
By: Ashley
Every pet needs this insurance.
Nationwide cares and really comes through with reimbursing for necessary care. Tootse and I appreciate all the benefits and covered care.
Insurer: Nationwide
By: Melissa
Claims Paid with out hassle
Using Nationwide has been a breeze. Makes caring for our sick doggie much easier.
Insurer: Nationwide
By: Patricia
excellent plan and service
excellent plan and service
Insurer: ASPCA
By: M.I.