We had very recently purchased a pet insurance policy for our 9 month old golden retriever puppy, Paisley. Little did we know what was in store for us down the road. Paisley was recently diagnosed with bilateral elbow dysplasia. She will require surgery to each elbow as treatment. My wife and I would be lost without pet insurance.
The claims process has always been easy. Simply bring their pre-filled forms with you to the vets office for the staff to complete and send it to PetPlan along with your receipt and within a week or less you receive your reimbursement and detailed description of the payout. We received our pre-approval for elbow survey in less than two days!
Overall, our experience with PetPlan has been nothing but positive. They are quick to process claims and we have had zero issues. The service they offer is a life saver and it allows my wife and I to rest easy knowing our puppy is protected by PetPlan.