Good and bad experiences so far. My dog was recently poisoned after someone left rat poison mixed with peanut butter in my back yard. PC Financial covered 80% of her treatment (after the deductible), so I received about $300.00 from a $500 claim.
However, I subsequently submitted a claim for prescription weight loss food (she has hypothyroidism and is overweight) after seeing "Prescription Food (Therapeutic, diet food)" under my "Coverage Summary" in my Ultra Plan policy details.
I was surprised to find out today that weight loss food is NOT COVERED under the plan. The representative I spoke to this morning said that only foods related to an illness (she mentioned allergies) are covered.
Since allergies would seem to fall under "therapeutic food", there seems to be no reason at all to include the words "diet food" in the coverage summary.
I would not have purchased the weight loss food had I known that "diet food" does not mean weight loss food to PC Financial.
I don't know why they would include "diet food" in their coverage summary, knowing that most people would interpret this to mean weight loss food. It's very misleading.