Couldn't Be Happier!

Out of 10

We bought our PetPlan canine Gold policy before we even had our Bernese Mountain dog puppy because we wanted the best for her throughout her life. At 11 months of age, we learned Lily had hip dysplasia. Our sweet girl had every complication possible, including MRSA. Three surgeries later, we're happy to report she's running and playing like a puppy!! We didn't know what to expect when we filed the claim. Both our general vet and the orthopedic surgeon had said that pet insurance probably wouldn't cover hip dysplasia because it was considered genetic. But we were more than pleasantly surprised. We faxed in our claim and paperwork, were able to check our claim status online, and within one week we saw that two checks had been issued -- 75% of our enormous expenses. Within two weeks we had our checks. There were no hassles, no questions, and we didn't have to call to find out where the claim was in the process. If only human insurance were so efficient! We did our homework before we decided on PetPlan. What sold us was their consistently high customer satisfaction ratings. When a friend brought home a chihuahua puppy, she asked which pet insurance company we had decided on and I told her PetPlan. She said she knew we had researched them all and wanted only the best for Lily. She signed up that day for her new chihuahua and her older one -- and I just learned that PetPlan is sending me an American Express gift card for the referral. I wish we had never needed to use our

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hip dysplasia
Claim Amount
Over $1000

Bernese Mountain Dog

Age of Pet
1 - 8

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