I have a Pomeranian Mix male dog 4yrs old. We have been members since 2009. I had the plan that paid 90% with the $50 deductible per visit and was very satisfied with it, until they had another plan with $100 deductible for the full year and they paid 100%. VPI has been great to me and my dog (Jangles). I have had him in for several things, but mainly Intervertebral Disc Disease and I have had no complaints about the service I receive from VPI. I would recommend them to anyone.