We were spending time in the mountains escaping the heat of the valley when Snickers became quite sick with vomiting, fever etc. We called the local vet and he saw us after hours on a Friday night, then again on Sat. morning. Needless to say this bill contained extra charges for the untimely visits but we were pleased with VPI and the amount paid on a timely basis. I even forgot to submit a claim for a annual visit once and they paid over a year later.