I had just changed from another pet insurance company to PetPlan in November of 2011. The middle of December I discovered a lump on my dog Buster's front paw. He needed surgery and thankfully it did come back as benign. I submitted all the claims and they paid it within a couple of weeks. I am so thankful that I switched to this company. I research everything and they did come highly recommended by other dog owners so I gave them a try and I am glad that I did.
Cavalier King Charles Spaniel