Our 1.5 year old pit just got through having tplo surgery on the cruciate ligament in not one but both legs. The surgery was unexpected and the recovery is beyond words. The only thing that has been the saving grace in this experience has been dealing with Embrace. Besides submitting the needed paperwork I did nothing but receive frequent updates regarding the claim and a fast turnaround between the claim and the check going out. I've gotten so used to terrible customer service and find print issues that I'm still in shock that there are still companies out there doing business the right way. Thank you embrace, we would have been in a world of hurt without you guys.