Wellness claims paid, illness claim denied

7
Out of 10

Recently had wellness and illness claims for our dachshund puppy. The claims processing was a bit slow but we did receive e-mails with updated status. The illness claim was denied due to uncertainty over whether the symptoms were due to a pre-existing condition. Would prefer not to have to appeal (would have helped to know what tests were needed before the claim was submitted) but the claims representative was clear in what we will need to provide for the appeal.

Did you find this review helpful?
Injury/illness

Gastritis/vomiting

Claim Amount
$100 - $500
Breed

Dachshunds

Age of Pet
Under a year

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