When my little Norwegian Forest cat, Peter, became ill during Hurricane Irene, my husband and I were frantic, but luckily we found a veterinarian Clinic in the next town that would see him. He had a bladder stone and without immediate help, he would have died. After surgery and two weeks in the hospital, he came home safe and sound and much to our delight, ASPCA Pet Insurance reviewed our claim and sent us a check that helped us so much because we are retired. They let us know when they received the claim and when they had approved it. They sure came through when they were needed.