My 2 year old Coon Hound Mix, Tasha, developed a growth on her side. I took her into my vet on Monday April 13th, I filed the claim on-line that evening, by Wednesday the claim was already processed! Tasha then had the growth removed on Friday April 13th. I filed that claim on-line Monday evening April 16th. When I got home today the 17th it was already processed! Paid at 80%! I would highly recommend Pets Best Insurance to everyone!