Our puppy Harry is a jumper, and he is only 4lbs. A couple if weeks ago we were gardening and Harry tried to jump into one if the raised gardens. Unfortuneatly it was too high and he missed and fell breaking his back leg. We took him to the animal hospital where surgery was done, thank goodness we had Healthy Paws Insurance because the bill was over $3000.00. Healthy Paws were fantastic paying the claim in a matter of days. Then a few days after e nailing us to see how Harry was doing. The best service I have ever had!