Borderline a scam to get loving pet parent's hard earned money, while actually covering very little. PLEASE PLEASE read every fine print and ask questions! Do not assume anything. This company will not cover ANYTHING related to a pre-existing injury or illness to your dog. So for example, if your dog hurt their left leg 6 months before you got the insurance, then anything that happens to that leg AFTER is on you. They won't even cover prescriptions, if it pertains to that leg! Insane. What is the insurance good for??? Not to mention, good luck actually getting customer service on the phone in under 30 minutes. Terrible experience and $400 dollars down the drain. It's a shame to take advantage of people.