Excellent customer service

10
Out of 10

I have to say that I am extremely pleased with embrace pet insurance. Customer service keeps you updated from the time your claim is submitted until payment is made-usually within 15 days. I would absolutely recommend them. In fact, I have 2 dogs and had another pet insurance for 5 years. I was unhappy with my old pet insurance customer se ice and fee schedule. I was concerned about switching to a new insurance at their age. I truly have been pleased with the way Embrace has handled all our claims . My only regret is not knowing about them when I first got my dogs!

Did you find this review helpful?
Injury/illness

Gastritis/vomiting

Claim Amount
$100 - $500
Breed

Golden Retriever

Age of Pet
1 - 8

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