Disappointed

3
Out of 10

My dog was sick for days before a diagnosis of Whipworm. This should not be under wellness but in the core policy. I debated getting insurance for my pug because I had insurance with another insurance company once before for another dog and nothing was ever covered. This was a $600 + bill and nothing was even applied to the deductible. I heard such good things about this insurance and my premium is not cheap.

Did you find this review helpful?
Injury/illness
Whipworm
Claim Amount
$500 - $1000
Breed

Pug

Age of Pet
1 - 8

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.
Posted: 10/31/2011
By:  

Hi Susan. I hope your dog is recovering and feeling better. Parasites, including whipworm, are not covered by our plan as there are medications available and measures that can be taken to prevent parasite infections. Our BestWellness plan offers some coverage for the prevention and testing for parasites, but it is excluded from our illness and accident plans. A Customer Care representative will be in touch with you shortly to further explain your claim and answer any other questions you might have. As you can see from several other reviewers, Pets Best Insurance has been able to help several pet owners.