My healthy dog was denied any reimbursement for her annual check up and meds (flea and tick and heart worm) prescribed by the vet. Also, her one time only emergency hospital visit bill took 2 months to be reviewed and the reimbursement was approx. 55% even though the total was less than the single visit limit. The annual premium sounds reasonable but I will not renew due to the low level of reimbursement. Was warned that this was not the best plan but it seemed simple and legit. Not saying that it is not simple or legit, just that it leaves the owner with a much larger liability than anticipated.