I am very satisfied with VPI. I got the Superior policy to help out with illnesses that might occur with my Great Pyrenees in old age but as it turned out, she has already had several medical issues which have been covered by VPI. I selected VPI because of its longevity in the pet insurance business. The customer service department is wonderful and the reimbursements have always been on time. It is very easy to fill out the claim forms. There are several policies to choose from and it is important to research them thoroughly, especially in regards to exclusions on each policy. I would also suggest adding up your yearly expenses carefully before adding any of the wellness benefits.