Spectacular experience!

Out of 10

I purchased Healthy Paws Pet Insurance for my dog, Frankie earlier this year. I lost her older brother late last year to bone cancer and am still paying off his medical bills so I thought pet insurance sounded like a good investment for Frankie. Well, it's already helped us out and I couldn't be happier with it!I found a little bump on Frankie's leg so we went to see our vet and she was concerned enough to take a sample and have it sent for cytology. This was the first claim I filed with Healthy Paws (for the aspirate and cytology). I was surprised by the phone call I received within a week to tell me that the claim would be covered. I was even more surprised that the first thing they asked me was "How is Frankie doing?" The gal I spoke with said they were sending the check out that day. I mentioned that Frankie was scheduled for surgery to have the mass removed because the results had indicated it was a mast cell tumor. :( The customer rep said that the surgery and anesthetic would also be covered. And that was much to my relief as the bill was estimated around $1000! I did get the check for the 1st claim the monday after our phone conversation but my jaw nearly hit the floor when I discovered we had also gotten the check for her surgery claim we only filed on the Thursday before! I can't believe they processed the claim that fast!
I also got a follow up email asking me to let them know if Frankie was recovering well. Man, if only people health insurance was that good

Did you find this review helpful?
Mast cell tumor
Claim Amount
$500 - $1000

Mixed Breed

Age of Pet
1 - 8

Leave a comment

Enter the characters shown in the image.